Hadayatullah Muhammadi
Cyber Security Enthusiast
Catonsville,MD
Summary
Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Computer Operator
IGT
Baltimore City , MD
12.2021 - Current
- Generated reports covering details about data, system operation and error monitoring.
- Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses.
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
- Reacted calmly during times of highly stressed or emergency situations.
- Retrieved information and performed data entry using appropriate computer programs.
Field Engineering Technician
Ridge Equipment
Westminster, MD
04.2021 - 07.2021
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Monitored construction methods and installations, inspection and testing processes.
- Integrated and tested 5G network for massive upgrade of network.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Managed team in troubleshooting efforts that alleviated errors.
- Identified major issues that could arise and provided solutions for these problems.
Ramp Agent
Amazon
Hanover, MD
03.2019 - 11.2019
- Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Stocked aircraft cabins with necessary equipment and supplies.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Verified documentation and condition of freight to assure quality standards were achieved.
Sales and Repair Technician
Boost Mobile
Baltimore, MD
11.2018 - 06.2019
- Diagnosed errors or technical problems to service equipment and offer customer support during field visits.
- Navigated through online programs to identify solutions and notate customer files.
- Locked in customer business with persuasive negotiation skills.
- Used consultative sales approach to understand and meet customer needs.
- Communicated with customer, troubleshot and operated computer to discover and input information.
- Provided primary customer support to internal and external customers.
Education
Associate of Applied Science - Cyber Security
The Community College of Baltimore County
Catonsville, MD 08.2019 - 12.2022
Bachelor of Science - Information Systems
Towson University
Baltimore, MD 03.2021 - Current
Skills
- System monitoring
Accomplishments
- Collaborated with team of 8 in the development of Raven Stadium.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CCNA: Enterprise Networking, Security, and Automation
Timeline
Computer Operator
IGT
12.2021 - Current
- IGT: Gaming License
12-2021
- CCNA: Enterprise Networking, Security, and Automation
06-2021
Field Engineering Technician
Ridge Equipment
04.2021 - 07.2021
Bachelor of Science - Information Systems
Towson University
03.2021 - Current
- CCNA: Switching, Routing, and Wireless Essentials
10-2019
Associate of Applied Science - Cyber Security
The Community College of Baltimore County
08.2019 - 12.2022
Ramp Agent
Amazon
03.2019 - 11.2019
Sales and Repair Technician
Boost Mobile
11.2018 - 06.2019
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