- Volunteer Work
- High-Intensity Interval Training
- Volunteering at local animal shelters and rescue organizations
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
- Music
- Dance
- Creative Writing
Hadden Leak
Allen,TX
Summary
Dynamic professional with a proven track record at Wells Fargo, excelling in relationship building and customer satisfaction. Leveraged strong interpersonal skills to foster trust and generate new business through tailored financial solutions. Adept at maintaining compliance while enhancing branch operations, ensuring exceptional service and client loyalty.
Overview
11
11
years of professional experience
Work History
Associate Personal Banker
Wells Fargo
04.2022 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
35F Intelligence Analyst
United States Army National Guard
08.2017 - Current
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Coordinated with other intelligence agencies to share information and resources.
- Produced multi-source intelligence reports and products for different agency customers.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
Barback
Perry's Steakhouse
08.2022 - 08.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Server
Perrys Steakhouse & Grille
06.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Redrock Canyon Grill
01.2020 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
Brio Tuscan Grille
06.2018 - 06.2020
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Food Runner
Mi Chulas
06.2014 - 06.2017
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Bachelor of Arts - Finance
University North Texas
Denton, TX07-2024
High School Diploma -
Southlake Carroll Senior High
Southlake, TX06-2017
Skills
- Relationship building
- Customer service
- Customer satisfaction
- Problem Solving
- Efficient multitasking
- Basic mixology
- Bar organization
- Fast-paced environment
- Bartender support
- Attention to detail
- Time management
- Teamwork and collaboration
- Team leadership
- Guest service
- Decision-making
- Conflict resolution
- Task prioritization
- Customer relations
- Team building
- Reliability
Interests
Timeline
Barback
Perry's Steakhouse
08.2022 - 08.2023
Server
Perrys Steakhouse & Grille
06.2022 - 08.2023
Associate Personal Banker
Wells Fargo
04.2022 - Current
Server
Redrock Canyon Grill
01.2020 - 06.2022
Server Assistant
Brio Tuscan Grille
06.2018 - 06.2020
35F Intelligence Analyst
United States Army National Guard
08.2017 - Current
Food Runner
Mi Chulas
06.2014 - 06.2017
Bachelor of Arts - Finance
University North Texas
High School Diploma -
Southlake Carroll Senior High
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