Dynamic General Manager with a proven track record in operations management, driving efficiency and enhancing customer satisfaction. Expertise in team building, problem resolution, and staff development to achieve business growth.
Overview
9
9
years of professional experience
Work History
General Manager
Move Waco
Waco, TX
03.2023 - Current
Directed operational strategies to enhance service delivery and customer satisfaction.
Implemented process improvements resulting in increased efficiency across departments.
Managed budget allocations to optimize resource utilization and minimize costs.
Led cross-functional teams to ensure alignment with organizational goals and objectives.
Developed training programs to enhance staff performance and foster professional growth.
Cultivated partnerships with local organizations to expand community outreach efforts and impact.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
CNA
Regent Care Center Of Woodway
Waco, TX
01.2023 - 12.2023
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff for timely intervention.
Provided emotional support and companionship to residents, enhancing their quality of life.
Maintained accurate patient records, ensuring compliance with healthcare regulations.
Trained new staff on best practices in patient care and safety protocols.
Assisted patients with daily living activities, promoting independence and dignity.
CNA
Waco Healthcare
Waco, TX
01.2022 - 12.2022
Collaborated with multidisciplinary teams to develop individualized care plans for residents.
Implemented infection control measures, promoting a safe environment for residents and staff.
Participated in staff meetings to discuss care strategies and improve service delivery.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Caregiver
Comfort Keepers
Waco, TX
01.2020 - 01.2022
Provided personalized support to clients, enhancing daily living activities and promoting independence.
Administered medication and monitored vital signs, ensuring adherence to care plans and safety protocols.
Developed and maintained strong relationships with clients, fostering trust and emotional well-being.
Collaborated with healthcare professionals to implement tailored care strategies for diverse client needs.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Lifeguard
YMCA
Waco, TX
03.2017 - 01.2020
Monitored pool area to ensure safety and compliance with health regulations.
Responded to emergencies, providing first aid and CPR as needed.
Conducted routine inspections of swim equipment and facilities for maintenance needs.
Trained and mentored junior lifeguards on safety protocols and emergency procedures.
Monitored safety of guests in and around swimming pool.