Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haden Liddle

Costa Mesa,CA

Summary

Pratt Communications was a low voltage communications company, with contracts with Time Warner, Comcast, Cox, Spectrum, Charter, Verizon and others, Starting out as a field technician, in 1993,over the years, I was promoted to the position of Regional Manager, with contracts in Los Angeles, San Diego and Orange County, CA. This position involved overseeing upwards of 100 employees.

Priding myself in being a firm, but fair manager as well as a problem-solver with talents for team building, leading and motivating, with excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company goals. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Pratt Communications closed its doors in December, of 2023 due to the decline in the workload, available from our clients.

Overview

30
30
years of professional experience

Work History

Senior Manager

Pratt Communications
08.1993 - 12.2023
  • Provided strong leadership to enhance team productivity and morale.
  • Established strong relationships with clients , ensuring long-term partnerships and ongoing business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored field technicians for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

Education

No Degree -

University of Oklahoma
Norman, OK

Skills

  • Operations Management
  • Troubleshooting and problem resolution
  • Project Planning
  • Multitasking
  • Customer Relationship Management

Timeline

Senior Manager

Pratt Communications
08.1993 - 12.2023

No Degree -

University of Oklahoma
Haden Liddle