Hadi Awada
Doha
Summary
Dynamic Client Advisor with a proven track record at Everfashion, excelling in client retention and consultative selling. Leveraged strong communication and leadership skills to enhance client relationships and drive sales. Recognized for training new team members and maintaining up-to-date industry knowledge, ensuring exceptional service and client satisfaction.
Experienced with client relationship management and financial advisory services. Utilizes strategic planning and communication skills to enhance client satisfaction. Knowledge of conflict resolution and effective client engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Advisor
Everfashion
08.2022 - Current
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Youth Program Facilitator
RET Lebanon
04.2021 - 01.2022
Sales Associate
Azadea Group
02.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Geography
Lebanese University
Zahle01-2026
Skills
- Client interaction and consultations
- Cross-selling and consultative selling
- Client retention strategies
- Money handling and financial management
- Product promotion and marketing
- Communication skills
- Business development and leadership
- Client relationship management
Accomplishments
- Documented and resolved issues which led to good reputation and trust.
- Supervised team of 23 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with professional team (Watary) in the development of a project with celebrities in Doha
- Built a strong relationship with clients and made a huge data base
Certification
- Certified in communication skills , Mardin Turkey .
- Certified leadership skills, Mardin , Turkey.
- Certified selling techniques .
- Certified fashion consultant .
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
French
Elementary (A2)
Timeline
Client Advisor
Everfashion
08.2022 - Current
Youth Program Facilitator
RET Lebanon
04.2021 - 01.2022
Sales Associate
Azadea Group
02.2018 - 03.2020
Associate of Science - Geography
Lebanese University
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