Hadiyah Atkinson
McLeod Regional Medical Center
FLORENCE,SC
5
years of professional experience
Dedicated professional with a strong focus on communication and teamwork. Proven ability to deliver exceptional service in high-pressure environments, ensuring positive experiences for patients and visitors.
Work History
Experience Liaison
9 Months- Provides a welcoming, professional first point of contact for patients, families, visitors, vendors, and staff, ensuring a positive experience from arrival to departure.
- Delivers high‑quality customer service by addressing questions, concerns, and needs promptly while maintaining strict adherence to HIPAA confidentiality standards.
- Communicates clearly and effectively across multiple channels (in‑person, phone, language line) to support diverse patient and visitor needs.
- Manages visitor check‑in and verification processes using electronic systems such as Cerner, TeleTracking, and Raptor; assists users with kiosk and desktop navigation.
- Resolves real‑time concerns from patients and visitors related to hospital visitation policies with professionalism, empathy, and sound judgment.
- Provides wayfinding assistance throughout the hospital, utilizing maps and tools to guide patients and visitors to their destinations.
- Locates, organizes, and maintains wheelchair inventory; assists with transporting patients and visitors when needed.
- Maintains a clean, organized, and safe environment in public areas, identifying and reporting safety concerns immediately.
- Uses quick thinking and strong interpersonal skills to manage unique or high‑stress situations while sustaining a calm and professional demeanor.
- Alerts Security to signs of patient distress, equipment malfunction, or safety risks to ensure rapid response and patient protection.
Family Babysitter
4 Years 9 Months- Provided long-term care for my two nephews and an additional child on occasions
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Implemented daily routines ensuring safety, hygiene, and well-being of all children in care.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Promoted physical health and activity with daily outdoor playtime, exercise routines, and organized sports.
- Read stories, sang songs and facilitated creative play.
Food Service Worker
1 Year 10 Months- Operated kitchen equipment to prepare menu items efficiently and safely.
- Collaborated with team members to ensure timely meal service during peak hours.
- Maintained cleanliness and organization of food preparation areas according to health standards.
- Developed and implemented process improvements for inventory management and stock rotation.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Food Service Worker
8 Months- Collaborated with team members to ensure timely meal service during peak hours.
- Operated kitchen equipment to prepare menu items efficiently and safely.
- Maintained cleanliness and organization of food preparation areas according to health standards.
- Assisted in training new staff on food preparation and service procedures.
- Monitored food quality and presentation, ensuring consistency across all dishes served.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High School Diploma
- Awarded Word Languages Recipient In Spanish
- [3.3] GPA
No Degree - Psychology
- Honor Roll [2026 C-3 May-Jun]
- [2026 C-1 Jan-Mar
- 2025 C-1 Jan-Mar
- 23EW2 2024
- 23EW3 2023
- [3.2] GPA
Skills
Assertiveness
Mediation skills
Influencing skills
Representative experience
Verbal and written communication
Critical evaluation capacity
Policies and procedures implementation
Complex problems analysis
High-pressure environments
Teamwork and collaboration
Analytical thinking
Excellent communication
Written communication
Positive Attitude
Timeline
Experience Liaison
McLeod Regional Medical Center
11.2025 - CurrentRead More
Food Service Worker
McLeod Regional Medical Center
12.2023 - 10.2025Read More
Family Babysitter
10.2021 - 07.2026Read More
Food Service Worker
Lil Jazzi's Cafe
07.2021 - 03.2022Read More
Tri-Cities High School
High School Diploma
Read More
Southern New Hampshire University
No Degree from Psychology
Read More