Hadlee Nicholson
Dunkin Donuts
Corbin,KY
2
years of professional experience
Dedicated team member with strong customer service skills and a focus on enhancing guest experiences. Proven ability to resolve concerns and contribute to team success in fast-paced environments.
Work History
Dunkin Crew Member
11 Months- Provided friendly, efficient customer service in busy environment, enhancing customer experience.
- Prepared coffee, espresso beverages, sandwiches, and bakery items according to company standards.
- Operated the cash register and accurately processed cash, credit, and mobile payments.
- Worked collaboratively with team members to ensure quick service and customer satisfaction.
- Resolved customer concerns professionally while maintaining a positive guest experience.
- Maintained cleanliness of the dining area, kitchen, and workstations to meet health and safety standards.
- Collaborated with team members to deliver quick service, contributing to overall customer satisfaction.
- Addressed customer concerns professionally, ensuring positive guest experiences and loyalty.
- Assisted with opening and closing duties, including cleaning equipment and preparing the store for business.
Seasonal Sales Associate
2 Months- Guided customers in finding merchandise, answered questions, and delivered exceptional customer service.
- Assisted customers with finding merchandise, answering questions, and providing excellent customer service.
- Restocked merchandise and maintained organized, visually appealing sales floor displays.
- Supported store operations during high-volume holiday seasons while maintaining a positive shopping experience.
- Supported store operations during high-volume holiday seasons, ensuring a positive shopping experience for customers.
- Promoted Kohl's Rewards, credit card applications, and current sales promotions.
- Promoted Kohl's Rewards and credit card applications, effectively informing customers about current sales promotions.
- Helped maintain store cleanliness and ensured fitting rooms and displays were organized.
Education
High School Diploma
- 4.0 GPA
- Awarded Stop the Bleed by the American College of Surgeons
- Awarded CPR & AED
- Awarded National Law Enforcement Certification
Skills
Customer service
Teamwork and collaboration
Problem-solving
Clear communication
Cash handling
Multitasking
Timeline
Dunkin Crew Member
Dunkin Donuts
08.2025 - 07.2026Read More
Seasonal Sales Associate
Kohls
11.2024 - 01.2025Read More
Corbin High School
High School Diploma
Read More