Hadlei Lafferty
Welling,Oklahoma
Summary
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Northeastern Health System
08.2022 - Current
- Enhanced patient intake efficiency by accurately documenting medical histories and vital signs.
- Prepared examination rooms and sterilized equipment, ensuring readiness for patient care.
- Collaborated with teams to streamline patient care delivery processes and improve outcomes.
- Established trust with patients through effective communication and compassionate care practices.
- Coordinated insurance verification and pre-authorizations to facilitate patient access to services.
- Elevated patient satisfaction by promptly addressing needs and providing personalized care.
Sales Associate
Economy Pharmacy
11.2021 - 05.2022
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Followed safety protocols to ensure a secure environment for customers and staff.
- Handled cash management duties, including balancing registers at shift end.
- Adapted quickly to new procedures and technologies in fast-paced retail setting.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Administrative Assistant
Greenleaf State Park
05.2020 - 08.2020
- Assisted in daily office operations, ensuring smooth workflow and communication.
- Managed scheduling and calendar coordination for team members.
- Responded to inquiries via phone and email, enhancing customer service experience.
- Utilized office software to create reports and manage data entry tasks.
Education
Business
Tulsa Community College
11-2027
High School Diploma -
Fort Gibson High School
Fort Gibson, OK05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Exceptional customer service
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Excellent time management skills
- Strong work ethic
- Stress tolerance
- Customer relationship building
Timeline
Medical Assistant
Northeastern Health System
08.2022 - Current
Sales Associate
Economy Pharmacy
11.2021 - 05.2022
Office Administrative Assistant
Greenleaf State Park
05.2020 - 08.2020
Business
Tulsa Community College
High School Diploma -
Fort Gibson High School