Hadleigh Beasley
Petal,MS
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CSR
Kelly Services
Hattiesburg, MS
02.2023 - Current
- Documented all conversations with customers in CRM software according to company standards.
- Followed up with customers to ensure their satisfaction.
- Researched required information using available resources.
- Gathered feedback from customers regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
Phlebotomist
Mobile Labs
Hattiesburg, MS
05.2021 - 07.2022
- Maintained a clean, safe, and organized work environment.
- Provided assistance to clinical staff during patient visits.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Followed all safety protocols when handling hazardous materials.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Education
Medical IT
University of Phoenix
Tempe, AZ10-2024
GED -
Pearl River Community College
Poplarville, MS05-2018
Skills
- Complaint Handling
- CRM Software
- Information Security
- Paperwork Processing
- Inbound and Outbound Calling
- Report Generation
Certification
cpr
phlebotomy certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CSR
Kelly Services
02.2023 - Current
Phlebotomist
Mobile Labs
05.2021 - 07.2022
Medical IT
University of Phoenix
GED -
Pearl River Community College
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