Hadley Jellesed
Brighton,MA
Summary
Personable Membership Associate well-trained to work successfully under any conditions. Tactful collaborator that represents the organization in a positive light. Promotes exemplary skills in staff training and issue resolution. Negotiable and persuasive with the capability to maintain knowledge of all services available.
Overview
9
9
years of professional experience
Work History
Membership Associate
YMCA of Greater Boston
11.2022 - Current
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Streamlined the onboarding process for new members, ensuring a smooth transition into the organization.
- Provided exceptional customer service to both current and prospective members.
- Provided in-depth information to customers regarding the Oak Square Y's benefits and policies.
- Managed membership database with accuracy and efficiency, maintaining up-to-date records.
Sales Associate
Sunglass Hut
08.2021 - 12.2021
- Inventory management and stocking, customer service, sales, and theft prevention.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sandwich Artist
Subway
02.2021 - 06.2021
- Involved in all aspects of food preparation and handling.
- Provided quality customer service as a cashier.
Sales Associate
Oregon Sports
10.2018 - 08.2019
- Inventory management, stocking the floor, cashier, and customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Babysitter
Private Child Care
01.2016 - 01.2018
- Daily care and supervision of an eight-year-old girl for seven hours a day, three days a week. Prepared meals, crafts and activities, and supervised play dates.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Bachelor of Arts - Political Science & Philosophy
Boston University
Boston12.2024
Skills
- Fast Learner
- Strong Work Ethic
- Dependable
- Keen eye for detail
- Time Management
- Multitasking Abilities
- Effective Communication
- Relationship Building
Timeline
Membership Associate
YMCA of Greater Boston
11.2022 - Current
Sales Associate
Sunglass Hut
08.2021 - 12.2021
Sandwich Artist
Subway
02.2021 - 06.2021
Sales Associate
Oregon Sports
10.2018 - 08.2019
Babysitter
Private Child Care
01.2016 - 01.2018
Bachelor of Arts - Political Science & Philosophy
Boston University
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