Hadley Kariko
Rutland,MA
Summary
Driven and compassionate healthcare professional with extensive experience at UMass Memorial Medical Center, adept in patient care and emergency response. Excelled in HIPAA compliance and providing emotional support, significantly enhancing patient satisfaction. Skilled in personal care and cultural sensitivity, consistently delivering compassionate care and achieving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA I
UMass Memorial Medical Center - University Campus
10.2023 - Current
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Table Busser
Quinn's Restaurant
04.2023 - 11.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Supported servers by responding to guest needs and retrieving items.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Trained new staff in bussing and cleaning procedures.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Worked well in diverse team settings by partnering with others to complete tasks.
Dunkin
Erica Mcubrey
11.2021 - 08.2023
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Ice Cream Server
Rutland Marketplace
04.2021 - 04.2023
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Greeted incoming customers and provided reliable, friendly customer service.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Collaborated with management to develop marketing and promotional activities.
- Developed and implemented new flavor ideas to add variety to product offering.
- Kept tidy and organized area to comply with cleanliness standards.
- Accurately operated cash register to process customer payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
Associates Nursing - Nursing
Quinsigamond Community College
Worcester, MA05.2025
High School Diploma -
Wachusett Regional High School
Holden, MA05.2023
Skills
- HIPAA Compliance
- Behavioral Management
- End of life care
- Child Care
- Vital signs monitoring
- Cultural Sensitivity
- Compassionate Care
- Emotional Support
- Personal Hygiene Assistance
- Medical terminology knowledge
- Patient Observation
- Adaptable
Certification
- CPR/BLS certified by Auburn Fire Station
- CPCT/A - Patient Care Technician/Assistant
Timeline
PCA I
UMass Memorial Medical Center - University Campus
10.2023 - Current
Table Busser
Quinn's Restaurant
04.2023 - 11.2023
Dunkin
Erica Mcubrey
11.2021 - 08.2023
Ice Cream Server
Rutland Marketplace
04.2021 - 04.2023
Associates Nursing - Nursing
Quinsigamond Community College
High School Diploma -
Wachusett Regional High School
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