Hadley Skalkeas
Martinsburg,WV
Summary
Driven professional with proven customer service expertise and sales experience, demonstrated at Walmart by maintaining high satisfaction ratings through efficient order fulfillment and selection accuracy. Skilled in product picking and heavy lifting, consistently met quality goals, balancing speed with empathy. Excelled in high-pressure environments, ensuring financial transaction accuracy at Ledo Pizza.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
05.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Counter Cashier
Ledo Pizza
09.2019 - 04.2020
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Supported store operations by assisting in stocking shelves and organizing merchandise displays when needed.
- Streamlined checkout process by quickly bagging items and efficiently handling payment methods.
- Managed cash register operations, ensuring accuracy in all financial transactions.
- Balanced cash drawer at the end of each shift, accurately reconciling receipts and payments.
- Handled high volumes of customers during peak hours, maintaining composure under pressure.
Education
Bachelor of Arts - Criminology
Shepherd University
Shepherdstown, WV05.2025
Skills
- Patience and Empathy
- Customer service expertise
- Sales experience
- Product picking
- Heavy Lifting
- Cash Handling
- Order Taking
Timeline
Online Personal Shopper
Walmart
05.2020 - Current
Counter Cashier
Ledo Pizza
09.2019 - 04.2020
Bachelor of Arts - Criminology
Shepherd University
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