Hadley Yoder
Winona,MN
Summary
A reliable, top-notch, friendly sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
02.2022 - Current
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, and maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Created attractive displays to attract more customers and increase sales.
- Trained new employees on customer service, money handling, and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
Summer Nanny
Private Household
06.2023 - 08.2023
- Cared for three children (11,8,6) full-time Monday-Friday.
- Developed strong rapport with parents, communicating daily updates on their children's progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergencies.
- Transported children to and from activities using personal or family vehicles.
- Enhanced children's emotional well-being by providing attentive and nurturing care during the summer months.
- Promoted physical activity among children through engaging outdoor games and sports activities.
- Assisted with homework completion as needed, reinforcing academic skills while school was not in session.
Daycare Worker
Fillmore Central School District
05.2022 - 08.2022
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Worked with groups of approximately 20-30 children grades Kindergarten-sixth grade.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Maintained accurate records of each child's attendance, health, and developmental progress for thorough documentation purposes.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child's care plan requirements.
Hotel Housekeeper
Trailhead Inn And Suites
05.2019 - 08.2021
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
Assistant Volleyball Coach
Fillmore Central School District
12.2020 - 05.2021
- Helped run drills with approximately 12 14-year-old volleyball players in preparation for weekly tournaments.
- Organized detailed practice schedules, ensuring optimal time management for drills, conditioning, and skill-building exercises.
- Coordinated travel arrangements for away games, managing logistics such as transportation, accommodations, and meal planning.
- Provided insight to team members during games/tournaments.
- Used past experience as a volleyball player to be a positive role model for younger players.
- Enhanced player skill development through individualized coaching sessions tailored to each athlete's strengths and weaknesses.
Store Stocker
NAPA Auto Parts
06.2020 - 08.2020
- Improved store organization by efficiently restocking shelves and arranging merchandise according to planograms.
- Enhanced customer satisfaction by promptly locating items and providing accurate inventory information.
- Maintained a clean and safe shopping environment with regular cleaning, sweeping, and mopping tasks.
- Collaborated with team members to complete store resets and seasonal displays for optimal product visibility.
Education
No Degree - Elementary Education
Winona State University
Winona, MN05.2025
High School Diploma -
Fillmore Central Senior High School
Harmony, MN05.2021
Skills
- Planning and Organization
- Decision-Making
- Relationship Building
- Documentation and Reporting
- Customer Service
- Activities Planning
- Language Skills
- Time management
Affiliations
- Gym/Health Enthusiast
References
References available upon request.
Timeline
Summer Nanny
Private Household
06.2023 - 08.2023
Daycare Worker
Fillmore Central School District
05.2022 - 08.2022
Personal Shopper
Walmart
02.2022 - Current
Assistant Volleyball Coach
Fillmore Central School District
12.2020 - 05.2021
Store Stocker
NAPA Auto Parts
06.2020 - 08.2020
Hotel Housekeeper
Trailhead Inn And Suites
05.2019 - 08.2021
No Degree - Elementary Education
Winona State University
High School Diploma -
Fillmore Central Senior High School
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