Hafawati Hamzah
Team Trainer
Richardson,TX
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Whole Body Team Trainer & Back-up Order Writer
WHOLE FOODS MARKET
Addison, TX
01.2021 - Current
- Managing trainer duties for the team and training team members on new aspects of the job
- Assisting Order Writer with placing order for the department and cycle counting inventory
- Maintaining daily and weekly tasks: stocking shelves, checking Out-of-Dates & guest service.
Private Tutor & Babysitter
Richardson, TX
01.2020 - 01.2021
- Providing additional educational support for Early Learning for the children
- Navigate multiple unique personalities to maintain a calm environment
- Sustain both mind and body through rewards for learning and healthy snacks to limit sugar intake.
Cashier
WHOLE FOODS MARKET
Richardson, TX
01.2016 - 01.2020
- Adapt to customer needs at check out and on the sales floor
- Use of interpersonal communication and collaboration to maintain workspace to OSHA standards
- Problem solving in a fast-paced environment to ensure customer happiness
Guest Service Team Trainer & Store Lead Trainer
01.2017 - 01.2019
- Management over all department trainers and oversaw the completion of paperwork in timely manner
- Onboarded all new hires in an organized manner & kept training up to date in accordance to the law
- Completed tasks in a timely matter and help team members with tasks
- Actively listened to team members concerns and troubles to provide solutions before relaying troubles to the correct leadership for action.
Billing Assistant
NORTH DALLAS PRIMARY CARE
Richardson, TX
01.2013 - 01.2015
- Organized and maintained insurance payment records and other office documents to ensure fast future access
- Submitted client insurance claims, follows-up with claims and applied claim payments to medical bills
- Entered, updated and managed patient demographics in office database system.
Education
Master of Arts - Literature
The University of Texas at Dallas
Bachelor of Arts - Literary Studies
The University of Texas at Dallas
01.2013 - 01.2014
Associate of Science - Science
Richland Community College
Skills
Performance monitoring
Relationship building
Course development
Compliance standards
Employee training
Public speaking
Data organization
Office administration
Maintains confidentiality
Additional Activities
Volunteer monthly in Feed the Homeless by packaging 80-100 lunches to distribute in Downtown Dallas.
Participate weekly with a rock climbing group.
Timeline
Whole Body Team Trainer & Back-up Order Writer
WHOLE FOODS MARKET
01.2021 - Current
Private Tutor & Babysitter
01.2020 - 01.2021
Guest Service Team Trainer & Store Lead Trainer
01.2017 - 01.2019
Cashier
WHOLE FOODS MARKET
01.2016 - 01.2020
Billing Assistant
NORTH DALLAS PRIMARY CARE
01.2013 - 01.2015
Bachelor of Arts - Literary Studies
The University of Texas at Dallas
01.2013 - 01.2014
Master of Arts - Literature
The University of Texas at Dallas
Associate of Science - Science
Richland Community College