Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabela Sofia Rivera Pineda

East Brunswick

Summary

Customer Service Representative with experience delivering excellent support and resolving customer issues efficiently. Skilled in handling high call volumes, maintaining a positive attitude, and ensuring customer satisfaction. Proficient in Microsoft Word for documentation, reporting, and communication.

Overview

5
5
years of professional experience

Work History

Customer Service

UFC Gym
12.2024 - Current
  • Delivered exceptional customer service, resolving issues promptly and courteously.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Provided exceptional customer service, addressing resident concerns promptly and professionally.
  • Bolstered client satisfaction by providing attentive customer service during events.
  • Utilized exceptional customer service skills throughout lash consultations and services.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.

Sales Associate

North Village Apartments
05.2020 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and improve inventory visibility.
  • Collaborated with team members to achieve daily sales targets and maintain store performance.
  • Monitored stock levels and assisted in restocking shelves to ensure product availability.
  • Handled customer complaints professionally, ensuring resolution and satisfaction.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

North Brunswick High School
North Brunswick, NJ
06-2022

Skills

  • Customer service and assistance
  • Customer service understanding
  • Brake system customer service
  • Call center customer service
  • Customer service mindset
  • Effective customer service
  • Excellent customer service
  • Outstanding customer service
  • Customer service abilities
  • Professional customer service
  • Customer service management
  • Healthcare customer service
  • Residential customer service

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Customer Service

UFC Gym
12.2024 - Current

Sales Associate

North Village Apartments
05.2020 - Current

North Brunswick High School

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Isabela Sofia Rivera Pineda
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