Hafiz Adam
Ankeny
Summary
Versatile and dependable, with a proven track record at USPS for enhancing cleanliness and customer satisfaction through meticulous attention to detail and exceptional service. Skilled in using technology for efficiency and adept at maintaining high standards of sanitation. Demonstrates strong multitasking abilities and a commitment to excellence, contributing to improved operational outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Custodian
USPS, United States Postal Service
10.2022 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Clerk
USPS, United States Postal Service
03.2021 - 10.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
DSP
Optimae Life Services
02.2009 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Valet Driver
Altoona Casino
09.2016 - 02.2019
- Increased repeat business through exceptional customer interactions and professional demeanor.
- Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Supported management in resolving any guest complaints or issues related to valet services promptly and professionally.
Order Selector
Jacobson Company
06.2004 - 01.2016
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
Education
High School Diploma -
Almutamar High School
Sudan03-1983
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Medication administration
- Supervision and coping skills guidance
- Transportation
- Peri care and body hygiene
Certification
* First Aide and CPR
* Medications Administration
* Adult mandatory report
Languages
Arabic
Full Professional
Interests
* Swimming
* Biking
* Fishing
* Cinephiles
* Playing basketball and soccer
* Walking
* TV watch
* Music listener
Timeline
Custodian
USPS, United States Postal Service
10.2022 - Current
Clerk
USPS, United States Postal Service
03.2021 - 10.2022
Valet Driver
Altoona Casino
09.2016 - 02.2019
DSP
Optimae Life Services
02.2009 - 03.2021
Order Selector
Jacobson Company
06.2004 - 01.2016
* First Aide and CPR
* Medications Administration
* Adult mandatory report
High School Diploma -
Almutamar High School
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