Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Hafiz  Ahmed

Hafiz Ahmed

New York,NY

Summary

Dynamic professional with extensive experience in customer service and operations, notably at Sylhet Agro. Proven ability in data entry and stocking shelves, enhancing efficiency and accuracy. Strong interpersonal skills foster positive team environments, while a commitment to quality service consistently improves customer satisfaction. Recognized for meticulous attention to detail and effective communication.

Overview

2026
2026
years of professional experience

Work History

Pharmacy Assistant

Sylhet Agro
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Caregiver

Immigrant Elder Home Care
10.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Assistant Manager

Salz Management
09.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Crew Member

Dunkin' Brands
09.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Teacher

Masjid
08.2018 - 02.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Ssc -

Surma High School
Kanaighat Sylhet Bangladesh
12.2010

Skills

  • Completed 8 Hours Training and valid NYS Security License (10017419474)
  • Skilled at learning new concept quickly while working under pressure
  • Goal oriented and an excellent team worker as a Security Guard
  • Ability to work under any weather condition inside and outside
  • ➤ Basic computer skill and bilingual English and Bengali

Timeline

Caregiver

Immigrant Elder Home Care
10.2023 - Current

Assistant Manager

Salz Management
09.2022 - Current

Crew Member

Dunkin' Brands
09.2021 - 03.2023

Teacher

Masjid
08.2018 - 02.2021

Pharmacy Assistant

Sylhet Agro

Ssc -

Surma High School
Hafiz Ahmed