Hafiz Ahmed
New York,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Caregiver
Immigrant Elder Homecare
New York, NY
09.2023 - Current
- Recognized by management for providing exceptional customer service.
- Provided emotional support to clients during difficult times.
- Helped clients get in and out of beds and wheelchairs.
Assistant Manager
Salz Management LLC
New York , NY
07.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Maintained up-to-date knowledge of company products and services.
Crew Member
Dunkin' Donuts
New York, NY
09.2021 - 03.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained an organized work area to ensure efficient operations.
- Checked expiration dates on all products before serving them to customers.
Education
High School Diploma -
Surma High School
Kanaighat Sylhet Bangladesh 12-2010
Skills
- Completed 8 hours and 16 hours of Training and Valid NYS Security License
- Skilled at learning new concepts quickly while working under pressure
- Goal-oriented and an excellent team worker
- Ability to work under any weather conditions outdoors and indoors
- Basic computer skill
- Multilingual: Bengali, Hindi ,and English
Timeline
Caregiver
Immigrant Elder Homecare
09.2023 - Current
Assistant Manager
Salz Management LLC
07.2022 - Current
Crew Member
Dunkin' Donuts
09.2021 - 03.2023
High School Diploma -
Surma High School
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