Hafiza Mehak Munir
Waukegan,IL
Summary
Transitioning from an Ecommerce career to UX/UI design with a side of Project Management, I have gained strong storytelling skills in presenting design rationale to both design and non-design audiences along with making sure all goals have been achieved. I became experienced in collaborating with cross-functional teams which made me highly adaptable, creative problem solver, and resilient, ready to take on my next challenge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Graduate Scholarship Assistant
DePaul University
12.2023 - Current
- Coordinated scholarship application processes, ensuring timely review and communication with applicants.
- Managed data entry and updates within the scholarship management system, maintaining accuracy and efficiency.
- Developed and maintained instructional resources for scholarship programs, enhancing user understanding and engagement.
- Facilitated communication between students and university departments regarding scholarship opportunities and requirements.
Assistant E-Commerce Manager
Cresset Technologies
03.2021 - 06.2023
- Coordinated cross-functional teams, streamlining workflows and improving campaign execution efficiency.
- Supported development of client marketing strategies, contributing to increased engagement and conversion rates.
- Recommended and implemented website design changes informed by Google Analytics, improving user experience and driving higher retention.
Education
Master of Science - Human-Computer Interaction
DePaul University
Chicago, IL03.2026
Masters of Philosophy - Development Studies
Lahore School of Economics
Lahore, Pakistan06-2020
Bachelor of Science - Business Administration
Forman Christian College
Lahore, Pakistan01.2017
Skills
- User Research & Testing: Contextual Inquiry, Surveys, Interviews, Usability Testing, Tree Testing, Card Sorting, Heuristic Evaluation, Cognitive Walkthroughs, First-Click Testing, AEIOU Framework, Accessibility Evaluation
- Design Tools: Figma, Balsamiq, Axure RP, Adobe XD, Illustrator, Photoshop, Canva
- Prototyping & Development: Wireframes, Mockups, Interactive Prototypes, HTML, CSS, JavaScript
- Data & Analysis: Google Analytics, SPSS, ATLASti
- Soft skills: Collaboration, Strong Work Ethic, Effective Communication, Accountable, Confident, Adaptable, Creative
Certification
CITI IRB (Ethics in Research)
Google Analytics
Design Thinking – Data Intelligence
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Publications & Research
- Plant Assessment for MAKNIT Pvt Ltd, Productivity Enhancement (+8%) Program using PMBOK, PMI USA
- Psychological Empowerment of Employees at FCC
- Quality analysis of emergency procedures in FCC.
- Marketing analysis of Cold Stone Creamery
- Development of Dolphin Squad, PSCA
- The Demise of Pakistan Steel Mills (Magazine: School of Management, FCC)
Internship
Finja. Pk ,Pakistan | Project Intern | Jun 17' – Aug 17'
WWF, Pakistan | Management Intern | Mar 16'
Nestle, Pakistan | Sales Associate | Jul 16' – Sep 16'
Bank Alfalah Ltd., Pakistan | Intern | Jun 15' – Aug 15'
Forman Christian College, Pakistan | Academics Office Inten | Jun 14' – Aug 14'
Timeline
Graduate Scholarship Assistant
DePaul University
12.2023 - Current
Assistant E-Commerce Manager
Cresset Technologies
03.2021 - 06.2023
Bachelor of Science - Business Administration
Forman Christian College
Master of Science - Human-Computer Interaction
DePaul University
Masters of Philosophy - Development Studies
Lahore School of Economics