Summary
Overview
Work History
Education
Skills
Visa Requirements
Certification
Timeline
Generic

Hafsa Mohamed

Springboro,OH

Summary

Experienced Business System Analyst with over 11 years of experience in the US Mortgage Domain. Proficient in LOS Configuration setups and software testing. Skilled in analyzing the impact of proposed system changes and integrating Empower applications with different vendors. Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams such as BKFS/BLEND/DOWNSTREAM. Highly knowledgeable in Dark Matter's LOS Platform - Empower.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Peronal Sabbatical

-
10.2021 - Current

Was on a planned career break to focus on family and personal responsibilities.

Business Systems Analyst

Mastech Digital
02.2020 - 09.2021
  • Analyze and configure LoanSphere Empower, a Dark Matter (BKFS) product setups as per new business requirements.
  • Run database scripts as necessary to complete the database related configurations.
  • Analyze base and custom methods tied to configuration to understand and design and customize them (BKFS developers) to meet new business requirements. Perform custom configuration on the new methods.
  • Worked on PTD (Property Tax Direct) interface, setup and configuration with Empower.
  • Worked as part of Agile crew which mostly focuses on risk mitigation and also the ad hoc changes required for system maintenance.
  • Monthly release activities including migration and validation.
  • Coordination with vendor team and resources for system configuration/software update.
  • Demonstration of final product to stake holders.

Test Lead

Infosys Limited
11.2014 - 01.2020
  • Domain : Mortgage Loan Origination
  • Client : SunTrust Banks
  • Responsible to create Test Plan and Test Strategy for code and config releases
  • Participating in Requirement/User Story Refining sessions and discuss the possible risks and scenarios with the team
  • Coordinating with Vendors such as BKFS/BLEND/SalesForce for defect triage and requirement scope
  • Worked as Team Lead for General Ledger (GL) redesign project
  • User Story Demo to Business and other stake holders at end of each releases
  • Release Regression Coordinator : Defect Triage, Preparing Reports, Preparing CAT Signoff Reports and maintenance of regression scripts
  • Assisted in creating an Empower Excellence Center for testing unit in offshore to document and retain best practices and knowledge retention
  • Part of Blend and SalesForce integration Team

Software Test Analyst

Infosys Limited
04.2010 - 10.2014
  • Domain : Mortgage Loan Origination
  • Client Name : SunTrust Bank
  • Served as a key member of different software testing teams as the key tester
  • Worked in different teams and involved in testing various applications from web to database to mainframes
  • Analysis & study of business requirements specifications documents, project planning for preparation of test plan; create test cases for carrying out integration/functional /compatibility/regression tests at various stages in the STLC
  • Executing test cases, performing tasks related to bug tracking & reporting, bug closure
  • Preparing test plans and other project related reports as required

Software Test Engineer

Infosys Limited, Bangalore
12.2008 - 02.2010
  • Domain : Telecom
  • Client Name : British Telecom
  • Served as a key member of software testing team as the lead QA tester
  • Supervise a five-member testing team in developing and implementing quality-assurance and quality-control methodologies
  • Responsibilities Analyses the client requirements and provide necessary guidelines to the team for further processes
  • Created and executed software test scenarios and cases to uncover, identify and document software problems and their causes
  • As a team lead, coordinated with Business analysts to ensure that the final product has met the client requirement
  • Handling the project activities and providing status to onshore and maintaining the reports for future tracking

Education

MBA - Human Resources Development

Bharathiar University
Tamil Nadu, India
03.2012

Bachelor of Science - Computer Applications

Karpagam Arts. & Science
Tamil Nadu, India
03.2008

Skills

  • 11 years of experience in US Mortgage Domain which includes E2E life cycle of loan process
  • 2 years of experience in Empower Systems Configuration
  • Business System Analyst experience
  • Well versed in Loansphere Empower application
  • SAFE DevOps/PO/AGILE Certified
  • 10 Years of experience in Testing including Functional, Regression and User Acceptance Testing
  • In-depth Knowledge of SDLC using the iterative and incremental methodologies such as Agile and non-iterative methodologies like Waterfall
  • Good Analytical and Critical Thinking Skills
  • Good Demonstration Skills
  • Experience working in downstream areas and generating SQL Queries and reports to ensure data integrity and to validate Business Rules

Visa Requirements

Green Card/Permanent Resident - No Work Sponsorship required

Certification

SAFE DevOps 4.6

SAFE PO/PM 4.6

SAFE Agile 4.6

Timeline

Peronal Sabbatical

-
10.2021 - Current

Business Systems Analyst

Mastech Digital
02.2020 - 09.2021

Test Lead

Infosys Limited
11.2014 - 01.2020

Software Test Analyst

Infosys Limited
04.2010 - 10.2014

Software Test Engineer

Infosys Limited, Bangalore
12.2008 - 02.2010

MBA - Human Resources Development

Bharathiar University

Bachelor of Science - Computer Applications

Karpagam Arts. & Science
Hafsa Mohamed