Shayne Rich
Grand Junction,Colorado
Overview
8
8
years of professional experience
Work History
Front Desk Agent
Steamboat Ski Resort
Steamboat Springs, CO
10.2023 - 05.2024
- Greeted customers in a professional and friendly manner
- Resolved customer complaints promptly and courteously
- Provided information about hotel amenities, services, and local attractions
Sales Associate
Pollux Boutique
Grand Junction, CO
07.2020 - 05.2023
- Answered store and merchandise questions that led customers to wanted items
- Maintained cleanliness of store environment including floor & window displays
- Operated cash registers and processed transactions including returns and exchanges
Restaurant Hostess
Redemption Sports Bar
New York, NY
08.2016 - 02.2020
- Assisted with setting up banquet rooms for special events
- Managed reservations, waitlists, and special requests for large parties
- Assigned seating arrangements based on customer preferences and restaurant policies
Education
Bachelor of Arts - Communications
Marymount Manhattan College
New York, NY05-2020
Skills
- Customer Service
- Stress Management
- Verbal Communication
- Organization
- Problem Solving
- Adaptability
Timeline
Front Desk Agent
Steamboat Ski Resort
10.2023 - 05.2024
Sales Associate
Pollux Boutique
07.2020 - 05.2023
Restaurant Hostess
Redemption Sports Bar
08.2016 - 02.2020
Bachelor of Arts - Communications
Marymount Manhattan College