Overview
Work History
Education
Skills
Timeline
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Shayne Rich

Grand Junction,Colorado

Overview

8
8
years of professional experience

Work History

Front Desk Agent

Steamboat Ski Resort
Steamboat Springs, CO
10.2023 - 05.2024
  • Greeted customers in a professional and friendly manner
  • Resolved customer complaints promptly and courteously
  • Provided information about hotel amenities, services, and local attractions

Sales Associate

Pollux Boutique
Grand Junction, CO
07.2020 - 05.2023
  • Answered store and merchandise questions that led customers to wanted items
  • Maintained cleanliness of store environment including floor & window displays
  • Operated cash registers and processed transactions including returns and exchanges

Restaurant Hostess

Redemption Sports Bar
New York, NY
08.2016 - 02.2020
  • Assisted with setting up banquet rooms for special events
  • Managed reservations, waitlists, and special requests for large parties
  • Assigned seating arrangements based on customer preferences and restaurant policies

Education

Bachelor of Arts - Communications

Marymount Manhattan College
New York, NY
05-2020

Skills

  • Customer Service
  • Stress Management
  • Verbal Communication
  • Organization
  • Problem Solving
  • Adaptability

Timeline

Front Desk Agent

Steamboat Ski Resort
10.2023 - 05.2024

Sales Associate

Pollux Boutique
07.2020 - 05.2023

Restaurant Hostess

Redemption Sports Bar
08.2016 - 02.2020

Bachelor of Arts - Communications

Marymount Manhattan College
Shayne Rich