Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Hai Austin

Anchorage,AK

Summary

Dynamic and dedicated professional with extensive experience in customer service at China Town Restaurant. Proven ability to enhance guest satisfaction through strong multitasking and effective team collaboration. Skilled in cash handling and maintaining cleanliness, consistently ensuring a pleasant dining atmosphere while training new staff to uphold high service standards.

Overview

2027
2027
years of professional experience

Work History

Waitress

China Town Restaurant
Anchorage
08.2022 - 03.2026
  • Assisted in menu recommendations and upselling daily specials to enhance guest experience.
  • Maintained cleanliness and organization of tables and dining areas for optimal guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food delivery and resolve order discrepancies.

Cashier / Bartender

Samurai Sushi
Anchorage
04.2019 - 06.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring financial integrity during shifts.
  • Provided exceptional customer service, resolving inquiries and enhancing guest experience.
  • Assisted in training new staff on cash handling procedures and customer interaction best practices.

Pulltabs

Boniface Bingo
Anchorage
07.2018 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Warehouse Worker

Polar Bear Gifts
Anchorage
05.2017 - 09.2017

Table Busser/ Cashier

Hong Kong Buffet
Anchorage
01.2015 - 01.2016
  • Cleaned and reset tables efficiently for timely guest seating.
  • Assisted servers in delivering food and beverages to enhance guest satisfaction.
  • Maintained cleanliness of dining area to ensure a pleasant atmosphere for patrons.
  • Collaborated with kitchen staff to expedite table turnover during peak hours.

Cashier Team Lead

5th Avenue Fast Food
Anchorage
2008 - 2008

Education

Cpr -

Alaska Military Academy
Anchorage

Skills

Customer service

Strong multitasking

Greeting guests

Team collaboration

Cleanliness

Order taking

Cash handling

Safe food handling

Timeline

Waitress

China Town Restaurant
08.2022 - 03.2026

Cashier / Bartender

Samurai Sushi
04.2019 - 06.2023

Pulltabs

Boniface Bingo
07.2018 - 01.2019

Warehouse Worker

Polar Bear Gifts
05.2017 - 09.2017

Table Busser/ Cashier

Hong Kong Buffet
01.2015 - 01.2016

Cashier Team Lead

5th Avenue Fast Food
2008 - 2008

Cpr -

Alaska Military Academy
Hai Austin