Haide Linares-Ramos
Alexander,AR
Summary
Accomplished General Manager and Lead Server with a proven track record at Caked Up, enhancing sales and operational efficiency through expert problem-solving and team leadership. Cultivated positive customer relationships and a supportive work environment, significantly improving team satisfaction and performance. Skilled in sales techniques and attention to detail, driving profitability and service excellence.
Overview
3
3
years of professional experience
Work History
Lead Server
Genghis Grill
06.2023 - 07.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
General Manager
Caked Up
06.2022 - 02.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Server
IHOP
05.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Social Work
Pulaski Technical College
North Little Rock, AR05.2026
High School Diploma -
Bryant High School
Bryant, AR05.2022
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership
- Positive and Friendly Attitude
- Sales Techniques
Languages
Spanish
Native or Bilingual
Timeline
Lead Server
Genghis Grill
06.2023 - 07.2024
General Manager
Caked Up
06.2022 - 02.2024
Server
IHOP
05.2021 - 04.2022
Social Work
Pulaski Technical College
High School Diploma -
Bryant High School
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