HAIDER ALK AISI
Hillsboro,OR
Summary
Operations supervisor with experience in receiving, listing, research, and English-Arabic translation. Leads training, onboarding, quality control, safety, loss control, customer service, and reporting to support accurate workflows and steady team performance.
Overview
27
27
years of professional experience
Work History
Collectibles Supervisor (Receiving & Listing Departments)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
HILLSBORO, OR
2022.06 - 2025.10
- Conducted training sessions for new employees, improving skill sets and job readiness.
- Associates performance & evaluation
- Hiring, onboarding & orientation.
- Quality control
- Customer service
- Implemented safety protocols, fostering a secure working environment for all associates.
- Loss control
- Compiled research and marketing reports, providing insights to support strategic business decisions.
Collectibles Lead (Receiving Department)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
HILLSBORO, OR
2015.11 - 2022.06
- Supervised receivers, photographers, and materials handlers to maintain workflow efficiency.
- Conducted quality control inspections to verify product compliance with quality standards.
- Trained new receivers on procedures to enhance the onboarding process.
- Reviewed product listings for accuracy and completeness.
- Reporting, evaluating & feedback.
Collectibles Associate (Electronics Specialist)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
HILLSBORO, OR
2015.04 - 2015.11
- Sorting valuable electronics donations to ensure proper categorization and maximize resale potential.
- Researched and processed selected items to verify value and condition for resale.
- Trained new staff on receiving procedures to streamline onboarding and enhance operational efficiency.
On-site Interpreter
PASSPORT TO LANGUAGES
PORTLAND, OR
2014.12 - 2015.04
- Translated messages simultaneously and consecutively into English and Arabic, preserving content, context, and style to ensure effective communication.
- Listened to speakers' statements to determine meanings and prepare translations.
- Proofread, edited, and revised translated materials to ensure high quality and adherence to linguistic standards.
- Checked translations of technical terms for accuracy and consistency, enhancing clarity and reliability of translated materials.
- Adhered to ethical codes to maintain confidentiality of sensitive information that protects the confidentiality of information.
Volunteer
IMMIGRANT & REFUGEE COMMUNITY ORGANIZATION
PORTLAND, OR
2014.11 - 2015.04
- Translate messages simultaneously or consecutively (English & Arabic) language, maintaining message content, context, and style as much as possible.
- Executed office duties including typing, operating office machines, and sorting mail to support daily operations.
- Maintained organized records of materials filed or removed, utilizing logbooks and computers for efficient tracking.
- Added new documents to filing system, ensuring proper organization.
- Collected documents from various departments for filing purposes. to be filed from departments or employees.
- Organized materials into storage receptacles, classifying and identifying items for streamlined access.
Marketing & Research Specialist
EMBASSY OF THE REPUBLIC OF SOUTH KOREA, COMMERCIAL SECTION
BAGHDAD, IRAQ
2013.04 - 2014.10
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Conducted research on consumer opinions and marketing strategies, collaborating with cross-functional teams to enhance market insights.
- Gathered competitor data, analyzing prices, sales, and marketing methods to inform strategic decisions.
- Forecast and track marketing and sales trends, analyzing collected data.
- Evaluate pricing structures for products to ensure competitive positioning in the market. and discount rates.
- Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
- Measure and assess customer and employee satisfaction.
- Monitor customer preferences to determine the focus of sales efforts.
- Seek and provide information to help companies determine their position in the marketplace.
- Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
- Monitor industry statistics and follow trends in trade literature.
- Confer or consult with department heads to plan advertising services and to secure information about equipment and customer specifications.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Assess marketing potential of new and existing store locations, considering statistics and expenditures.
- Represent the company at trade association meetings to promote products.
Community Mobilizer & District Team Leader (Community Action Group Program II & III)
INTERNATIONAL RELIEF & DEVELOPMENT INC. (IRD)
BAGHDAD, IRAQ
2007.12 - 2012.09
- Established Community Action Groups (CAGs) to identify and address community problems and needs.
- Organized and supervised training courses for CAGs on analyzing, classifying, and prioritizing community issues.
- Work directly with affected communities on a daily basis to facilitate coordination between communities and local government and civil society organizations to provide assistance to affected families and communities.
- Facilitated connections between local NGOs and government programs to enhance support for affected communities.
- Undertake local procurement for direct assistance, and coordinate with the ICAP program for provision or larger direct assistance.
- Maintain local relationships with stakeholders and local counterparts, including government and community officials.
- Work with field monitors and other ICAP staff to assist with activity monitoring and evaluation.
Business Development Officer (Community Action Group Program ICAP I)
INTERNATIONAL RELIEF & DEVELOPMENT INC. (IRD)
BAGHDAD, IRAQ
2005.07 - 2007.11
- Engaged Community Action Groups (CAGs) & Local Councils to promote business development program for small & medium enterprises, fostering collaboration and support.
- Developed comprehensive two-year project visibility plans, including resource needs and project timelines.
- Oversaw project progress during and following implementation to ensure adherence to timelines.
- Meet with applicants to inquire detailed information about their related experience & financial difficulties.
- Created PowerPoint presentations highlighting monthly achievements and success stories to communicate program impact.
- Maintained accurate and current reports in the database.
Interpreter (English – Arabic)
THE CHRISTIAN SCIENCE MONITOR
BAGHDAD, IRAQ
2003.08 - 2004.09
- Provided on-site translation for reporter interviews, enhancing communication between parties.
- Reported news and interviewed citizens and government officials to gather diverse perspectives on daily incidents.
- Monitored news sources for updates and relevant announcements, translating key articles to inform the team.
Interpreter (English - Arabic )
DALLAS MORNING NEWS
BAGHDAD, IRAQ
2003.04 - 2003.06
- Provided on-site translation for reporter interviews, ensuring accurate communication between parties.
- Reported news and interviewed citizens and government officials to capture daily incidents and perspectives.
- Tracked news updates for relevant events, translating announcements and articles to inform the public.
Software, Hardware, Training, Printing, Designing & Translation Services
AL ROKUN AL HANDASI COMPUTER SERVICES
BAGHDAD, IRAQ
1998.10 - 2003.03
- Assembled, maintained, and installed computers with Windows and other programs to ensure optimal performance.
- Conducted training courses on Microsoft Windows, Microsoft Word, Internet Explorer, and computer maintenance to enhance user proficiency.
- Engineer plans (drawings & editing) using AutoCAD program.
- Edited and designed images using Adobe Photoshop and CorelDRAW for various projects.
- Printing Services for under & post graduate students.
- Translated documents from English to Arabic for effective communication.
Education
Bachelor's Degree - English Literature
COLLAGE OF ARTS, BAGHDAD UNIVERSITY
BAGHDAD, IRAQ1999-08
High School Diploma -
AL MARKAZIYA HIGH SCHOOL
BASRA, IRAQ1996-07
Skills
- Staff training
- Quality assurance
- Client support
- Team leadership
- Team oversight
- Project management
- Operations coordination
- Business development
- Process improvement
- Performance metrics
- Marketing research
- Problem solving
- Attention to detail
- Relationship building
- Conflict resolution
- Effective communication
- Team development
- Staff management
QUALIFICATIONS SUMMARY
- On-site & Written English - Arabic Translation
- On-site Interpreter
- English Literature
- English - Arabic Translation.
CREDENTIALS & LICENSES
- Project Photography Training Course
- International Relief & Development Inc.
- Sep. 10, 2006 Baghdad, Iraq.
- Conflict Mitigation (Internet Course)
- United States Institution of Peace
- Nov. 6, 2007
- Local Government Training Course
- USAID & RTI International
- Dec. 2008 Baghdad, Iraq.
- Leadership Training Program
- USAID & International Relief & Development Inc.
- Dec. 18, 2008 Baghdad, Iraq.
- Community - Based Planning & Action
- TOT Training Program
- Jan. 12, 2009 Baghdad, Iraq.
- Building Capacity Among Mobilizers in Community - Based Planning & Action
- June 2
- 2009 Baghdad, Iraq
- Advanced NGO Concept to Create Sustainable CAGs Training Program
- April 17, 2010 Erbil, Iraq
- Advanced Training Course on Community Mobilization & Motivation Incorporating.
- Oct. 28, 2010 Erbil, Iraq
- HIPAA Privacy & Security Training for Business Associates.
- Passport to Languages
- Dec. 19, 2014 Oregon, USA.
Timeline
Collectibles Supervisor (Receiving & Listing Departments)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
2022.06 - 2025.10
Collectibles Lead (Receiving Department)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
2015.11 - 2022.06
Collectibles Associate (Electronics Specialist)
GOODWILL INDUSTRIES OF COLUMBIA WILLAMETTE (E-COMMERCE)
2015.04 - 2015.11
On-site Interpreter
PASSPORT TO LANGUAGES
2014.12 - 2015.04
Volunteer
IMMIGRANT & REFUGEE COMMUNITY ORGANIZATION
2014.11 - 2015.04
Marketing & Research Specialist
EMBASSY OF THE REPUBLIC OF SOUTH KOREA, COMMERCIAL SECTION
2013.04 - 2014.10
Community Mobilizer & District Team Leader (Community Action Group Program II & III)
INTERNATIONAL RELIEF & DEVELOPMENT INC. (IRD)
2007.12 - 2012.09
Business Development Officer (Community Action Group Program ICAP I)
INTERNATIONAL RELIEF & DEVELOPMENT INC. (IRD)
2005.07 - 2007.11
Interpreter (English – Arabic)
THE CHRISTIAN SCIENCE MONITOR
2003.08 - 2004.09
Interpreter (English - Arabic )
DALLAS MORNING NEWS
2003.04 - 2003.06
Software, Hardware, Training, Printing, Designing & Translation Services
AL ROKUN AL HANDASI COMPUTER SERVICES
1998.10 - 2003.03
Bachelor's Degree - English Literature
COLLAGE OF ARTS, BAGHDAD UNIVERSITY
High School Diploma -
AL MARKAZIYA HIGH SCHOOL