Haider Altamimi

• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Handled inbound and outbound callers who are currently on medicare.

Assisted in refilling and transferring meds to mail pharmacy.

• Answered inbound telephone calls from interested customers to persuasively discuss offerings.
• Overcame objections using friendly, persuasive strategies.
• Opened new accounts and documented personal, demographic, and payment information in system.
• Recorded contact information of customers and potential customers in internal database.
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.