Haifa Mussallam
Jeddah, Makkah
Summary
Dynamic leader with a proven track record at Saudi RARE Group, enhancing operational efficiency and fostering client relationships. Expert in strategic planning and execution, coupled with exceptional interpersonal skills, I've successfully mentored teams towards achieving business goals. Published author and editor, demonstrating versatility and a commitment to excellence in both administrative management and creative endeavors.
Overview
10
10
years of professional experience
Work History
Director of Operations
Saudi RARE Group
Jeddah, Makkah
10.2023 - Current
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Established operational guidelines and identified opportunities for improvement.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Created policies and procedures for improved workflow processes.
- Worked with management team to develop operational goals aligned with business strategy.
- Organized and oversaw work schedules of departmental managers.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
Assistant Creative Director
OTKUTYR Fashion House
Jeddah, Makkah
08.2022 - 11.2023
- Ensured that brand guidelines were adhered to across all campaigns.
- Proposed concepts using rough sketches, storyboards or mood boards.
- Supervised the design process from concept through completion.
- Worked with creative directors to develop design solutions.
Freelance Copywriter
OTKUTYR Fashion House
Jeddah, Saudi Arabia
01.2015 - 10.2023
- Copywriting and editing multiple magazine articles and newspapers that feature various Saudi designers, such as Vogue Arabia, throughout the years.
- Collaborating with designers and other creatives to generate original content that resonates with customers.
- Proofread copy for grammar, punctuation and spelling errors.
- Managed multiple projects simultaneously under tight deadlines.
Senior editor
Jahanamiya magazine
Jeddah, Saudi Arabia
04.2020 - 10.2020
- Jahanamiya is the first feminist literary magazine in Saudi Arabia, offering bilingual content from the women of Saudi Arabia
- During the period between April and October of 2020, I worked alongside the founder of Jahanamiya magazine, Ahd Niazy, and helped put together the blueprint for launching the upcoming issue.
- This included scouting for local female artists via social media, helping those artists bring their vision to life.
- My responsibilities also included writing and editing the CFS (call for submissions) in both Arabic and English
- Conducted extensive research on behalf of the magazine for content creation.
Education
BSc - ENGLISH & TRANSLATION
Effat University
Jeddah, Saudi Arabia06-2021
Skills
- Professionalism
- Administrative management
- Workforce planning
- Strategic planning and execution
- Problem-solving aptitude
- Team leadership
- Multitasking abilities
- Time management
- Interpersonal skills
- Written communication
Languages
- Arabic
- English
- French
Publications
A Book of Poems by Nomad, Dec 2019 - Published by Dar Al-Sutour,
Features 29 poems by Nomad, relating themes of isolation and confusion. The book debuted at the annual Jeddah Bookfair and is available at OTKUTYR Fashion House, Konooz Bookstores, and Dar Sotuor's Publishing House & Bookstore.
Al-Fanar Media · Mar 2, 2021 / Mar 29, 2021
Opinion pieces:
A Student About to Graduate Ponders the Question, What’s Next?
The Pros and Cons of Online University Learning
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited
Timeline
Director of Operations
Saudi RARE Group
10.2023 - Current
Assistant Creative Director
OTKUTYR Fashion House
08.2022 - 11.2023
Senior editor
Jahanamiya magazine
04.2020 - 10.2020
Freelance Copywriter
OTKUTYR Fashion House
01.2015 - 10.2023
BSc - ENGLISH & TRANSLATION
Effat University
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