Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailan L. Santana

Bogota

Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Store Associate/ Cashier

Lidl
11.2024 - 02.2025
  • Stocking shelves
  • Operating floor scrubber
  • Operating EPJ, (Electric Pallet Jack)
  • Cash register
  • Customer service
  • Cleaning bathroom
  • Unloading pallets from truck
  • Cart attending

Deli Host

Stew Leonard’s
06.2023 - 11.2024
  • Server deli meats and cheeses to customers with their unique preference
  • Keep deli back bar stocked and cleaned
  • Make and pack chicken salad in store
  • Stock and tag/label department products such as, shredded, grated, and crumbled cheeses. Different pastas, deli salads, gourmet crackers, quiche, beef patties, pre sliced cheeses, and gyro meat
  • Responsible for making hot and cold sandwiches in the morning as well as wraps
  • Shaving deli meats for front store bars
  • Keeping department sanitary by washing dishes, sweeping, wiping down refrigerators, and fully cleaning deli slicers

Medical Records Clerk

Ronald E. Strobel, M.D.
12.2021 - 02.2023
  • Write down medical records on charts and organized into boxes
  • Send medical records to hospital
  • Check patients in and make appointments

Grocery Clerk

New Era Supermarket
06.2016 - 07.2018
  • Responsible of making sure refrigerators and shelves were stocked
  • Assisted in managing inventory in basement of establishment
  • Unloading trucks and organizing inventory
  • Keeping establishment clean by sweeping every hour
  • Manage cash register and bag items for customers
  • Deliver groceries to the houses of customers
  • Assist customers with shopping

Education

Bronx Engineering and Technology Academy
Bronx, New York
09.2018 - 01.2021

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Bogota High School
Bogota, New Jersey
09.2021 - 06.2023

Skills

Cash handling - 5 years

Customer service - 6 years

Typing - 1 year

Driving, (D Class license) - 2 years

Serving - 2 years

Epic - 1 year

Customer service

Product display

Payment processing

Shipment processing

Customer assistance

Team leadership

Cash handling accuracy

Timeline

Store Associate/ Cashier

Lidl
11.2024 - 02.2025

Deli Host

Stew Leonard’s
06.2023 - 11.2024

Medical Records Clerk

Ronald E. Strobel, M.D.
12.2021 - 02.2023

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Bogota High School
09.2021 - 06.2023

Bronx Engineering and Technology Academy
09.2018 - 01.2021

Grocery Clerk

New Era Supermarket
06.2016 - 07.2018

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