Summary
Overview
Work History
Education
Skills
Timeline
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Haile Swingle

Keystone Heights,FL

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. 4+ years of experience and success in working as an integral member of the surgical team. Highly knowledgeable in wide range of procedures. Hold current CPR and Basic Life Support certifications.

Overview

9
9
years of professional experience

Work History

Front of House Manager

Stones Irish Pub
10.2014 - Current
  • Enhanced customer satisfaction by implementing effective front of house management strategies.
  • Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
  • Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.

Surgical Assistant

Thomas Stakem DDS MD LLC
09.2016 - 01.2021
  • Improved patient outcomes by providing precise surgical assistance during various procedures.
  • Enhanced surgical efficiency with diligent preparation and organization of operating rooms.
  • Ensured patient safety by maintaining a sterile environment throughout surgery.
  • Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
  • Reduced post-operative complications through thorough wound care and dressing application.
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Associate of Science - Expanded Functions Dental Assisting (EFDA)

Fortis Institute - Scranton
08.2015

Skills

  • Service Prioritization
  • Training and Coaching
  • Restaurant Operations
  • POS System Operations
  • Health Department Inspections
  • Emergency Procedures
  • Health and Safety Regulations
  • Pre- and Post-Surgical Counts
  • Setting up and Operating Equipment
  • Infection Control Protocols
  • Surgical Instrument Knowledge
  • Stress Management Techniques

Timeline

Surgical Assistant

Thomas Stakem DDS MD LLC
09.2016 - 01.2021

Front of House Manager

Stones Irish Pub
10.2014 - Current

Associate of Science - Expanded Functions Dental Assisting (EFDA)

Fortis Institute - Scranton

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Haile Swingle