Hailee Williams
Boerne,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Floor Associate
Walgreens
Boerne, TX
09.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Front Desk
Shipleys
Boerne
05.2022 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Monitored office supplies by checking inventory and placing orders.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Overnight Stocker
Walmart
Longmont
07.2018 - 10.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Education
Highschool Grad -
Mead High
Mead, CO05.2020
Skills
- Corrective Actions
- Materials Estimates
- Corporate Regulations
- Stain Removal
- Providing Feedback
- Safe Workplace Procedures
- Maintaining Clean Work Areas
- Excellent Communication
- PPE Compliance
- Written Communication
- Multitasking Abilities
Additional Information
I also have autobody and collision work under my belt as well. I havent done it as a job but, i’ve done it as side work & i have no problems attaching some of my work for any curiousity!
Timeline
Floor Associate
Walgreens
09.2022 - Current
Front Desk
Shipleys
05.2022 - 09.2022
Overnight Stocker
Walmart
07.2018 - 10.2021
Highschool Grad -
Mead High