Hailee Drew

Supervised office staff, ensuring smooth daily operations, and effective team performance. Managed inbound and outbound calls, handling client inquiries, and scheduling meetings. Issued Certificates of Insurance (COI), and ensured compliance with contractual requirements. Drafted and reviewed company contracts, ensuring alignment with legal and client needs. Managed executives' calendars, appointments, and travel arrangements.

Streamlined day-to-day activities of the CEO through effective management of calendars and appointments. I draft, proofread, and edit correspondence, presentations, and reports, and other documents for the CEO. I act as a liaison between the CEO and key stakeholders, including board members, executives, clients, and external partners, maintaining professional, proactive communication. Oversaw assigned special projects, delivering results within deadlines with high success rates.

Managed shipping and receiving tasks, prepared shipping documents, liaised with carriers to guarantee on-time delivery.

Organized and maintained the

warehouse, optimizing space utilization, and ensuring easy accessibility to products. Maintained detailed records of logistics activities, including shipping documents, inventory records, and customer orders.

Ensured compliance with health and safety guidelines during warehouse activities and transportation due to the handling of radioactive materials and live animals.

Handled inbound and outbound calls, scheduled customer appointments for prompt support, and communicated tailored insurance or phone plans based on needs.

Organized files, dispatched letters to residents, and addressed resident complaints by logging them into the computer systems.