Summary
Overview
Work History
Education
Skills
Timeline
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Hailee Edgell

Mount Gilead,OH

Summary

In pursuit of an employment opportunity with a respectable company that values its employees and their customers. With my abilities, background, and work ethic, I'll be able to contribute to a group that is goal-oriented and open to exchanging concepts in order to enhance the company's success.

Overview

3
3
years of professional experience

Work History

Key Holder/Sales Lead

Francesca’s
07.2024 - 08.2024
  • Led a team of 3+ associates, contributing to 10% increase in daily sales through goal setting and sales coaching.
  • Processed an average of 80+ online and in-store transactions per shift with a 95% sign up rate
  • Maintained inventory standards by restocking merchandise, resulting in 20% improvement in stock availability.
  • Tracked hourly sales and customer interactions, supporting leadership in exceeding daily performance targets.

Cashier

Rite Aid
01.2024 - 06.2024
  • Accurately handled cash, credit, and debit transactions, ensuring swift and error-free customer checkouts.
  • Handled an average of 100+ customer transactions per day, maintaining 98% transaction accuracy.
  • Delivered outstanding service by greeting customers, addressing inquiries, and resolving complaints promptly and courteously.
  • Resolved customer issues quickly, improving customer satisfaction scores and reducing complaint escalations by 30%.
  • Addressed pricing discrepancies, handled returns and exchanges, and managed customer issues with professionalism.

Sales Associate

Lily Limes
05.2023 - 08.2023
  • Actively communicate with clients to learn about their needs, share product details, and give tailored solutions.
  • Maintained a 95% customer satisfaction rating, frequently recognized in shopper feedback for attentiveness and product knowledge.
  • Accurately and quickly handle monetary transactions while upholding a high standard of integrity and trust in all dealings
  • .Created display layouts that led to an increase in foot traffic to the featured sections.
  • Delivered personalized service that helped boost upselling success, contributing to a 15% increase in average transaction value.


Warehouse Worker

Jegs High Performance
06.2022 - 08.2022
  • Inventory was received and deposited in the appropriate location.
  • Maintained a clean and compliant environment, passing all safety audits during the summer term.
  • Inspected and organized 1,500+ units of inventory weekly with zero discrepancies reported.

Sales Associate

Kohl's
12.2021 - 05.2022
  • Welcomed customers, answered their questions, helped them find what they wanted, and offered assistance if needed.
  • Using excellent dispute resolution and communication skills in addition to a strong sales background, resolved issues.
  • Maintained register balance within a 99.9% accuracy rate, helping reduce end-of-day discrepancies.
  • Efficiently processed payments to maintain consumer flow.

Education

Bachelor of Science - Business Administration

University of Northwestern Ohio
Lima, OH
06-2026

High School Diploma - undefined

Cardington Lincoln Local High School
Cardington, OH
01.2022

Skills

  • Customer Service Excellence
  • Time Management & Multitasking
  • Team Collaboration & Communication
  • Conflict Resolution
  • Sales & Merchandising
  • Attention to Detail
  • Leadership & Goal Setting
  • POS & Transaction Accuracy

Timeline

Key Holder/Sales Lead

Francesca’s
07.2024 - 08.2024

Cashier

Rite Aid
01.2024 - 06.2024

Sales Associate

Lily Limes
05.2023 - 08.2023

Warehouse Worker

Jegs High Performance
06.2022 - 08.2022

Sales Associate

Kohl's
12.2021 - 05.2022

High School Diploma - undefined

Cardington Lincoln Local High School

Bachelor of Science - Business Administration

University of Northwestern Ohio

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