Hailee Manwill
Emmett,ID
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
4
4
years of professional experience
Work History
Insurance Agent, Financial Professional
Bankers Life
Boise, ID
01.2026 - Current
- Built relationships with clients to assess insurance and financial needs and recommend personalized coverage solutions
- Educated clients on life insurance, retirement planning, annuities, and long-term financial strategies
- Conducted needs-based consultations to help individuals and families plan for retirement and future financial goals.
- Assisted clients with policy applications, underwriting requirements, and claims-related questions.
- Maintained compliance with state insurance regulations and company standards while handling confidential client information
- Managed approximately 500 calls per day from potential/current customers
Shop Manager
Dutch Bros Snake River
Fruitland/Emmett, ID
02.2024 - 12.2025
- Successfully reduced payroll costs to meet company targets after previous attempts fell short
- Built strong team relationships and improved shop morale through daily leadership and communication
- Trained 2 assistant managers on key operational tasks, including stock ordering and schedule management
- Facilitated coaching conversations to support over 30 employees' performance and development
- Managed daily financial procedures, including preparing and depositing all store funds
- Identified and implemented improvements to the work area to enhance efficiency and workflow
Assistant Manager
Dutch Bros Snake River
06.2024 - 02.2025
- Overseeing daily operations when the Store Manager wasn’t present
- Managing inventory levels and coordinating stock orders
- Ensuring store cleanliness, organization, and safety standards
- Handling customer issues or escalations
Shift Lead/Broista
Dutch Bros Snake River
02.2022 - 06.2024
- Provided fast, friendly, high-quality customer service while representing the Dutch Bros brand
- Prepared a wide range of beverages with accuracy and consistency during high-volume periods
- Supported shift operations by directing workflow and keeping the team on pace
- Trained new Broistas on drink preparation, customer engagement, and service standard
Education
Some College (No Degree) - Business
College of Western Idaho
Nampa, ID12-2024
High School Diploma -
New Plymouth High School
New Plymouth, ID01-2024
Skills
- Email Correspondence
- Phone Etiquette
- Data Entry
- Cross Functional Collaboration
- Talent Development
- Team Building
- Customer service
Timeline
Insurance Agent, Financial Professional
Bankers Life
01.2026 - Current
Assistant Manager
Dutch Bros Snake River
06.2024 - 02.2025
Shop Manager
Dutch Bros Snake River
02.2024 - 12.2025
Shift Lead/Broista
Dutch Bros Snake River
02.2022 - 06.2024
Some College (No Degree) - Business
College of Western Idaho
High School Diploma -
New Plymouth High School