Hailee Wilson
Pataskala,OH
Summary
Seasoned Patient Care Technician from Licking Memorial Hospital, adept in vital signs monitoring and fostering professional bedside manners. Excelled in multitasking to enhance patient care, achieving a significant improvement in patient satisfaction. Trained new staff, showcasing exceptional organizational skills and attention to detail, while proficiently managing emergency responses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Licking Memorial Hospital
Newark, OH
06.2023 - 12.2024
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Assisted with patient admissions, discharges and transfers.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed EKGs and other laboratory tests as directed by the physician or RN.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Explained treatment procedures to patients and their families.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Responded to bell or light signal calls to assist patients with needs.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Instructed new employees on proper techniques of performing daily tasks.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Performed emergency response procedures such as administration of CPR, AED, First Aid.
Nanny
Family name given upon request
New Albany, OH
01.2023 - 06.2024
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Provided direct-care services for children of varying ages.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
Barista
STARBUCKS COFFEE COMPANY
Pataskala, OH
07.2019 - 04.2023
- Memorized official and off-menu coffee and tea preparations.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Utilized POS system to receive and process customer payments.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Received and accurately processed customer payments.
- Prepared and served hot or cold beverages.
- Stocked customer service stations with paper products or beverage preparation items.
- Ordered and received supplies to restock beverage items.
- Restocked product displays based on demand and projected sales.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Collected payments and provided accurate change.
Education
High School Diploma -
Watkins Memorial High School
Pataskala, OH05-2022
Skills
- Vital signs monitoring
- Healthy meal preparation
- Bed preparation
- Patient hygiene management
- Basic nursing care
- Sterilization techniques
- Professional bedside manner
- Patient observation
- Emergency response
- Restocking supplies
- Blood glucose monitoring
- Patient assistance
- CPR certification
- Organizational skills and attention to detail
Affiliations
- While in school I played rugby
- Mat stat for wrestling
- In dental assisting school currently!
Certification
- CPR and First Aid
References
References available upon request.
Timeline
Patient Care Technician
Licking Memorial Hospital
06.2023 - 12.2024
Nanny
Family name given upon request
01.2023 - 06.2024
Barista
STARBUCKS COFFEE COMPANY
07.2019 - 04.2023
- CPR and First Aid
High School Diploma -
Watkins Memorial High School
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