Haileigh Zenti Bovee
Elk Grove,CA
Summary
Dynamic hospitality professional with extensive experience at Bjs Restaurant and Brewhouse, excelling in inventory management and employee training. Proven ability to enhance customer satisfaction through effective conflict resolution and team collaboration, ensuring compliance with health and safety standards. Committed to delivering exceptional service and driving operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Bjs Restaurant and Brewhouse
Elk Grove, CA
03.2023 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Server
Logans Roadhouse
Goldsboro, NC
11.2021 - 02.2023
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
Shift Lead
Taco Bell
Oak Harbor, WA
06.2017 - 05.2021
- Collaborated with team to deliver timely service of items.
- Monitored temperatures of prepared food and cold-storage areas.
- Maintained accurate records of sales transactions using POS system software.
Education
Some College (No Degree) - Health Occupations
Sacramento City College
Sacramento, CASkills
- Inventory management
- Employee training
- Conflict resolution
- Team collaboration
- Hospitality and accommodation
- Health and safety compliance
Certification
- RBS certification
Timeline
Bartender
Bjs Restaurant and Brewhouse
03.2023 - Current
Server
Logans Roadhouse
11.2021 - 02.2023
Shift Lead
Taco Bell
06.2017 - 05.2021
Some College (No Degree) - Health Occupations
Sacramento City College
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