Hailey Arbery

• Operated cash register efficiently and accurately. Processed payments.
• Knowledge of PLU codes for produce and micellanious items.
• Provided excellent customer service while promoting the rewards programs to increase sales potential.
• Conducted price checks for special orders or discounts as requested by customers.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Assisted customers in whatever ways they needed help.
• Shopped and processed insta cart orders.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed efficient cash register operations.
• Helped customers locate products and checked store system for merchandise and online.
• Greeted guests to make them feel welcomed.
• Escorted guests to the fitting room.
• Managed packaging and shipping orders.
• Provided exceptional services and pleasant shopping experiences to retail customers maintaining exceptional customer service.

• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Used POS system to enter orders, process payments and issue receipts.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

RTook reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Familiar with Open-table.
• Greeted guests and sat them at their table.
• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Kept the hostess stand clean and organized.
• Made sure the appropriate menus were out.
• Accomodated guests by making sure they have enough seats for their whole party.
• Made sure every guest had a full glass of water.