Hailey Blackwell
Yazoo City
Summary
Experienced with financial advising, customer service, and sales. Utilizes expertise in banking products to identify and address client needs. Track record of building strong client relationships and ensuring client satisfaction through effective communication and problem-solving.
Overview
10
10
years of professional experience
Work History
Personal Banker
Renasant Bank
Madison, Ms
03.2025 - Current
- Nurtured customer relationships to support retention efforts and improve satisfaction levels.
- Educated clients on financial products to drive informed decision-making.
- Executed daily banking operations with a focus on accuracy and compliance.
- Analyzed client financial needs, recommending tailored solutions and services.
Teller
Renasant Bank
Madison, MS
01.2022 - 03.2025
- Maintain and balance a cash drawer daily from deposits, inform clients of different bank products, send referrals, address client inquiries and complaints in person and over the phone.
- Processed customer transactions accurately and efficiently, enhancing overall service delivery.
CSR
United Credit
Magee, MS
07.2019 - 03.2020
- Processed new and pre-existing loans, checked credit reports from over the phone applications, educated clients of unique offers, assisted in collections for the company, filed paperwork daily, confirm payment dates with clients, documented all conversations to track requests, issues and solutions.
Housekeeper/Front Desk Rep
Luxury Inn & Suites
Florence, MS
09.2016 - 07.2019
- Cross-trained as Front Desk to assist when needed, followed procedures to make reservations over the phone and in person, check-in clients and check-out, assisted with setup and cleanup during breakfast hours, thoroughly cleaned rooms between and during clients stay, processed a daily night audit report when working the overnight shift.
Education
High School -
West Madison Falls High School
03-2014
Skills
- Customer service oriented
- Cash handling/balancing experience
- Team Player
- Customer satisfaction
Timeline
Personal Banker
Renasant Bank
03.2025 - Current
Teller
Renasant Bank
01.2022 - 03.2025
CSR
United Credit
07.2019 - 03.2020
Housekeeper/Front Desk Rep
Luxury Inn & Suites
09.2016 - 07.2019
High School -
West Madison Falls High School