Hailey Blanton
Gastonia,NC
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Piedmont Plastic Surgery and Dermatology
Gastonia, NC
02.2022 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted in administering injectable treatments such as Botox, Juvederm, Restylane, Sculptra and other facial fillers.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Provided consultations to clients on beauty treatments, products and services.
- Performed cosmetic procedures such as chemical peels, fraxel laser, dermabrasion.
Assistant
Integrity Air Monitoring
Huntersville, , NC
01.2012 - Current
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Used advanced Excel functions and calculations to develop reports and lists.
- Used scheduling software to delegate resources and manage calendars.
- Handled data entry tasks with high levels of speed and accuracy.
Assistant Manager/Server
Yoshi’s Grill
Huntersville, NC
01.2013 - 01.2020
- Motivated staff through acknowledgment of hard work and achievements.
- Collected cash sales from employees to properly tip each server after shift.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Certified Phlebotomy Technician (N3M2C6M7), CPR Works, HIV/OSHA Education -
10.2015
Certified Medical Assistant Program -
Southeastern Institute, South Charlotte General Vascular Surgery
08.2015
High School Diploma -
Hopewell High School
Huntersville, NC06.2012
Associate of Science - Human Resources Development/ Radiation Biology
Cleveland Community College
Shelby, NCSkills
- Documentation procedures expert
- Quick problem solver
- Analytical decision-making skills
- Inventory Management
- Schedule and calendar management
- Excel spreadsheets
- Billing and coding
Accomplishments
- Consistently received 100% rate of patient satisfaction.
- Recognized for outstanding customer service.
- Trainer for new staff hires.
- Promoted from assistant to team leader, in less than 12-months.
Timeline
Medical Assistant
Piedmont Plastic Surgery and Dermatology
02.2022 - Current
Assistant Manager/Server
Yoshi’s Grill
01.2013 - 01.2020
Assistant
Integrity Air Monitoring
01.2012 - Current
Certified Phlebotomy Technician (N3M2C6M7), CPR Works, HIV/OSHA Education -
Certified Medical Assistant Program -
Southeastern Institute, South Charlotte General Vascular Surgery
High School Diploma -
Hopewell High School
Associate of Science - Human Resources Development/ Radiation Biology
Cleveland Community College
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