Hailey Blanton
Belmont
Summary
Versatile and results-oriented professional with a track record of enhancing team productivity and patient care at Piedmont Plastic Surgery and Dermatology. Demonstrates exceptional attention to detail and a friendly, positive attitude, significantly improving document organization and patient trust. Skilled in office administration and fostering strong working relationships, driving operational excellence. Experienced with team leadership and team management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Team Lead
Piedmont Plastic Surgery and Dermtology
03.2021 - Current
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Conducted regular performance evaluations for team members, identifying strengths, areas for improvement, and creating tailored development plans.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Assistant Manager
Yoshis Grill
08.2012 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Administrative Assistant
Integrity
06.2013 - 06.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced team productivity by coordinating with coworkers to load and unload trucks efficiently.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Associate of Arts - Business Administration And Management
Cleveland Community College
Shelby, NC05-2025
Medical Assistant
Southeastern Institute
Charlotte, NC05-2015
Skills
- Attention to detail
- Money handling
- Office administration
- Team leadership
- Customer service
- Organized
- Friendly, positive attitude
Accomplishments
- Recognized for going above and beyond the call of duty.
- Helped coordinated a work-based learning program with my company and local community collage.
Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
Timeline
Medical Assistant/ Team Lead
Piedmont Plastic Surgery and Dermtology
03.2021 - Current
Administrative Assistant
Integrity
06.2013 - 06.2019
Assistant Manager
Yoshis Grill
08.2012 - 01.2020
- Basic Life Support Certification (BLS)
- OSHA Certified
Associate of Arts - Business Administration And Management
Cleveland Community College
Medical Assistant
Southeastern Institute
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