Hailey Bliven
Orlando
Summary
I have yet to have any experience in being a brand ambassador or sales but I believe with my service industry experience, it has equipped me with strong communication, problem-solving, and relationship-building skills, all of which I believe will enable me to excel in a sales role.
I am a dynamic and customer-focused bartender/server with reliable experience from a variety of environments in the service industry. I am usually recognized for enhancing guest satisfaction through effective communication and suggestive selling. Proven ability to increase repeat business by creating a welcoming atmosphere and remembering regulars' preferences, while maintaining high standards of service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Bartender
Motorworks Orlando
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and kept storage stocked within daily needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Server/Bartender
Wall Street Cantina
01.2024 - 03.2025
- Served food and beverages promptly with focused attention to customer needs.
- Served events multiple times a week such as concerts, DJ stage sets, sporting events, etc. while adapting to different volumes of people.
- Developed strong relations with regular customers through genuine hospitality efforts leading to repeat business.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Server
Pig Floyds
08.2021 - 05.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Partook in handling large catering orders weekly.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Miller Ale House
08.2020 - 03.2022
- Kept up with fast-paced environments, ensuring timely delivery of orders and meaningful service during rush hours.
- Presented menus to guests after seating and answered questions about menu items or food allergies/restrictions, and making recommendations upon request.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring the dining area was prepared for shift change.
Server
Dennys Diner
01.2021 - 09.2021
- Learned and created a great foundation of understanding the importance of customer relationships and maintaining an efficient work environment.
- Completed sidework in a safe and timely manner, such as rolling silverware, stocking, cleaning, organizing or helping other coworkers.
- Assist in food preparation such as, sides dishes, milkshakes, smoothies, garnishes, ect.
- Deliver food and follow up to ensure guest satisfaction.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Associate of Business - Business
Seminole State College of Florida
Altamonte Springs, FL05-2021
Skills
- Customer service
- Clear and effective communication
- Outgoing personality
- Team player attitude
- Strong multitasking
- Suggestive selling
Timeline
Server/Bartender
Wall Street Cantina
01.2024 - 03.2025
Server
Pig Floyds
08.2021 - 05.2023
Server
Dennys Diner
01.2021 - 09.2021
Server
Miller Ale House
08.2020 - 03.2022
Bartender
Motorworks Orlando
Associate of Business - Business
Seminole State College of Florida
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