Hailey Bolen
Carbondale,IL
Summary
Dynamic and customer-focused professional with experience at Don Sol Mexican Grill, excelling in phone etiquette and effective multitasking. Recognized for creating a welcoming atmosphere while efficiently managing reservations and inquiries. Adaptable and dedicated to enhancing the dining experience, ensuring customer satisfaction through exceptional service and communication skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hostess /Restaurant Cashier
Don Sol Mexican Grill
03.2025 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
CNA Student
John A Logan College
2024 - 2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Improved patient comfort by providing compassionate and empathetic care.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
Education
High School Diploma -
Carterville High School
Carterville, IL01-2029
Associate of Science - Practical Nursing
John A Logan College
Carterville, IL05-2027
Bachelor of Science - Biomedical Sciences
Southern Illinois University, Carbondale
Carbondale, IL05-2029
Skills
- Phone etiquette
- Effective multitasking
- Customer service
- Flexible and adaptable
Certification
- Licensed Basic Life Support - 2024 to 2026
Timeline
Hostess /Restaurant Cashier
Don Sol Mexican Grill
03.2025 - Current
CNA Student
John A Logan College
2024 - 2024
High School Diploma -
Carterville High School
Associate of Science - Practical Nursing
John A Logan College
Bachelor of Science - Biomedical Sciences
Southern Illinois University, Carbondale
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