Hailey Brooks
Hillsboro,Ohio
Summary
Detail-oriented professional with extensive experience at R+L Global Logistics, excelling in data accuracy and confidentiality. Proven track record in training and mentoring teams, enhancing operational efficiency, and leveraging data analytics for informed decision-making. Skilled in data entry and committed to maintaining high-quality standards in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
R+L Global Logistics
10.2025 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained files, records, and chronologies of entry activities.
- Managed and organized documents for data entry tasks.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Team Lead
Retail Odyssey
10.2024 - 10.2026
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Assistant Manager
BIG EZ BBQ
03.2017 - 08.2026
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
High School Diploma -
Ohio Virtual Academy
Remote 06.2025
Skills
Maintains confidentiality
Meticulous attention to detail
Administrative support specialist
Certified in 10-key
Data transcription
Proofreading
Data accuracy
Professional and mature
Error identification
Filing and data archiving
Data entry
Timeline
Data Entry Clerk
R+L Global Logistics
10.2025 - Current
Team Lead
Retail Odyssey
10.2024 - 10.2026
Assistant Manager
BIG EZ BBQ
03.2017 - 08.2026
High School Diploma -
Ohio Virtual Academy