Hailey Cabral
Summary
Dynamic fashion-focused leader skilled in enhancing team performance and customer satisfaction. Proven track record in managing operations effectively and training staff to uphold brand values. Eager to leverage strong critical thinking and communication skills to contribute to the success of luxury retail environments.
Overview
5
5
years of professional experience
Work History
Team Leader/Supervisor
Regal Secaucus Showplace
Secaucus
06.2024 - Current
- Supervised concession stand and floor operations, enhancing service quality and customer satisfaction
- Guided team members in achieving daily goals and upholding service standards
- Train and mentor staff to exemplify company values and lead by example
- Monitored daily operational tasks (emails, Trello updates, equipment and food temperature logs, cleaning supply checks) to ensure consistent execution
- Foster a positive work environment through staff engagement and motivation
Crew Leader / Manager
Kerasotes Showplace 14
Secaucus
06.2021 - 06.2024
- Led daily crew huddles to align team goals and ensure efficient task completion
- Managed staff schedules and delegated tasks to enhance service delivery
- Navigated high-pressure situations with decisive problem-solving and calm leadership
- Coached staff on service improvements and leadership to foster team development
- Conducted opening and closing procedures, including till operations and safe counts
- Completed training and obtained certification in alcohol management to ensure compliance with local laws and company policies.
Education
Bachelor's Degree - Business Administration/ Marketing
Montclair State University
Montclair, NJ06-2027
High school diploma -
Jose Marti STEM Academy
Union City, NJ06-2023
Skills
- Team leadership
- Operational efficiency
- Time management and organization
- Problem-solving skills
- Customer service
- Conflict resolution
- Team collaboration
- Event coordination
- Creative problem-solving
- Communication skills
Goals
- To gain enough experience to work in the luxury retail industry
- To grow within the luxury industry of fashion
- Travel the world to advocate, market, expand and empower the fashion companies I work for or with
Media
haileymari_, haileycabral_1
Awards Recognition
- Technology Award
- Honors Dance Judges' Award
- Honors Dance Top Award
- Drillett Dance Team Award
- School Spirit Award
Languages
English
Professional
Spanish
Professional
Italian
Limited
French
Limited
Timeline
Team Leader/Supervisor
Regal Secaucus Showplace
06.2024 - Current
Crew Leader / Manager
Kerasotes Showplace 14
06.2021 - 06.2024
Bachelor's Degree - Business Administration/ Marketing
Montclair State University
High school diploma -
Jose Marti STEM Academy