Hailey Cantu
mission
Summary
Dynamic customer service professional with experience at HEB, excelling in customer consultation and complaint resolution. Proven ability to enhance customer satisfaction through teamwork and collaboration. Committed to quality control and building positive workplace relationships, I thrive in fast-paced environments and adapt quickly to new challenges.
Offering excellent communication skills and genuine passion for helping others, eager to learn and grow in customer-focused environment. I have the strong ability to pick up new information quickly and apply effective communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
HEB Store
08.2023 - 07.2025
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Curbie
HEB
08.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Mechanical Engineering
The University of Texas At San Antonio
San Antonio, TX05-2029
Bachelor of Science - Mechanical Engineering
The University of Texas Rio Grande Valley
Edinburg, TX05-2029
Bachelor of Science - Mechanical Engineering
South Texas College
McAllen, TX05-2029
High School Diploma -
Palmview High School
Palmview ,Tx05-2024
Skills
- Customer consultation
- Customer service
- Teamwork and collaboration
- Understanding customer needs
- Quality control
- Complaint resolution
- I am able to develop positive workplace relationships
Languages
English
Spanish
Certification
- Certification for Manufacturing process - South texas college 2023
Timeline
Curbie
HEB
08.2024 - 05.2025
Customer Service Assistant
HEB Store
08.2023 - 07.2025
Bachelor of Science - Mechanical Engineering
The University of Texas At San Antonio
Bachelor of Science - Mechanical Engineering
The University of Texas Rio Grande Valley
Bachelor of Science - Mechanical Engineering
South Texas College
High School Diploma -
Palmview High School
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