Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hailey Crowley

Delaware

Summary

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

9
9
years of professional experience

Work History

Owner / Operator

Clean Juice
05.2018 - 08.2023
  • Managed day to day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Oversaw inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services.
  • Kept all areas and equipment functional and well-organized.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed to company success.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Ensured safety protocols were followed.
  • Developed and implemented marketing strategies, resulting in increased brand awareness and customer base.

Nanny

Laura Padgitt
03.2015 - 06.2017
  • Provided nurturing and supportive care for children of various ages.
  • Ensured physical, emotional and intellectual needs of the children were met.
  • Engaged in age appropriate activities to promote learning and development.
  • Maintained a safe environment.
  • Assisted with light housekeeping duties and running errands.
  • Prepared healthy meals and snacks for children.
  • Developed strong communication with parents to provide updates on their child's progress, needs, and achievements.
  • Built positive and nurturing environments to support childs social and emotional growth.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Transported children to and from school, medical appointments, and extra-curricular activities.

Cosmetologist

Jude’s Barbershop
02.2014 - 02.2015
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phone calls, greeted clients, processed payments and created client service tickets.
  • Demonstrated excellent customer service to increase retention and satisfaction.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed and maintaining an organized workspace.
  • Implemented creative marketing strategies attracting new clients while retaining existing ones.

Education

Associate of Arts - Cosmetology

Empire Beauty School
Portage, MI
12-2013

Skills

  • Dependable and reliable
  • Operations management
  • Staff training and development
  • Inventory management
  • Strong work ethic
  • Customer service
  • Attention to detail

Interests

  • I love spending time with my family
  • Reading
  • Gardening
  • I partake in weight lifting and pilates for overall physical and mental well-being
  • I enjoy helping others and giving back to my community
  • I'm committed to living and promoting a healthy lifestyle for my children

Timeline

Owner / Operator

Clean Juice
05.2018 - 08.2023

Nanny

Laura Padgitt
03.2015 - 06.2017

Cosmetologist

Jude’s Barbershop
02.2014 - 02.2015

Associate of Arts - Cosmetology

Empire Beauty School

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Hailey Crowley