Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Daniels

420 S Anthony St Apt 2b,LA

Summary

Dynamic IT professional with a proven track record at the US Navy, enhancing user satisfaction through innovative IT solutions and streamlined processes. Skilled in IT systems implementation and infrastructure management, I excel in fostering collaboration and driving efficiency in healthcare IT environments. Committed to delivering impactful results and improving productivity.

IT professional with proven background in delivering exceptional IT support. Known for resolving technical issues efficiently while contributing to team success. Adaptable to changing needs and reliable in high-pressure situations. Strong communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

IT

US Navy
Pensacola, FL
09.2023 - 05.2026
  • Served as corporate liaison for finance, IT, and marketing departments.
  • Increased user satisfaction by implementing new processes for IT ticket tracking and resolution.
  • Streamlined internal processes by implementing effective IT controls, policies, and procedures.
  • Developed user-friendly IT solutions for improved staff productivity.

IT Technician

University of New Orleans
New Orleans, LA
09.2024 - 04.2026
  • Provided technical support for hardware and software issues across university departments.
  • Assisted in troubleshooting network connectivity problems for faculty and students.
  • Maintained accurate inventory of IT equipment and supplies for efficient operations.
  • Collaborated with team members to implement system upgrades and installations.

Education

High School Diploma -

Neville High School
Monroe, LA
05.2023

Skills

Healthcare IT experience

IT systems implementation

IT integration

IT infrastructure management

Timeline

IT Technician

University of New Orleans
09.2024 - 04.2026

IT

US Navy
09.2023 - 05.2026

High School Diploma -

Neville High School
Hailey Daniels