Hailey Dupuis
Whitehall,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Ride Operator
Great Escape
01.2024 - Current
- Provide guests with a safe and enjoyable ride experience
- Assist guests in and out of ride vehicles
- Keep ride patios and midways clean and looking great Strong attention to detail and commitment to safety
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Monitored passengers and ride operations and enforced safety regulations.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Crew Member
Dunkin Donuts
06.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Worked well with teammates and accepted coaching from management team.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Education
Advanced Regents Diploma -
Granville Junior-Senior High School
Skills
- Customer Service
- Safety Procedures
- Customer Engagement
- Teamwork and Collaboration
- Time Management
- Interactive communication skills
- Problem-Solving
- Initiative and Self-Motivation
Timeline
Ride Operator
Great Escape
01.2024 - Current
Crew Member
Dunkin Donuts
06.2022 - 06.2024
Advanced Regents Diploma -
Granville Junior-Senior High School