Hailey Edwards
New York,NY
Summary
Friendly and reliable student with experience in customer service, youth support, and front-of-house operations. Skilled in guest interaction, teamwork, and staying calm under pressure while delivering professional, accurate service.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick-fil-A
New York, NY
04.2026 - Current
- Delivered friendly guest service at Chick-fil-A front counter and dining room.
- Fostered welcoming atmosphere through positive interactions with customers, enhancing restaurant reputation.
- Provided prompt responses to customer inquiries and complaints, ensuring satisfaction and loyalty.
- Maintained a professional attitude while working under pressure during peak hours.
- Took accurate orders through the Chick-fil-A point-of-sale system.
- Operated cash registers accurately and efficiently processed payments from customers.
- Packaged meals and checked order accuracy before handoff.
- Replenished supplies and maintained organized front-of-house stations.
- Followed Chick-fil-A food safety and sanitation procedure.
- Performed opening and closing procedures at the end of shift.
- Coordinated with kitchen staff for timely order delivery, improving overall service efficiency.
- Worked with managers to report and resolve customer issues or concerns.
- Assisted in training new team members on proper front-of-house operations.
Day Camp Counselor
Marlene Meyerson JCC Manhattan
New York, NY
06.2026 - 08.2026
- Supervised campers during JCC Manhattan day camp activities and transitions.
- Led arts, games, and outdoor activities for diverse camper groups.
- Monitored camper safety and followed camp emergency procedures.
- Supported inclusion for campers with different needs and abilities.
- Guided campers through meals, restroom breaks, and scheduled movement.
- Responded quickly and calmly in emergency situations as needed.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Assisted counselors with daily schedules, supplies, and activity setup.
Youth and Childrens Ministry Intern
Tomball Methodist Churhc
Tomball, TX
05.2025 - 08.2025
- Assisted in planning and executing youth and children’s ministry activities at Methodist church, enhancing community engagement.
- Engaged in youth group activities, including retreats and conferences, promoting spiritual growth and community bonding.
- Attended pastoral meetings and prayer gatherings to support church leadership in community outreach.
- Greeted families and visitors with warm, Christ-centered hospitality.
- Set up event supplies, room layouts, and ministry resources.
Education
Bachelor's of Fine Arts - Acting
Marymount Manhattan College
New York, NY05-2028
Skills
- Point of sale systems
- Order taking
- Cash management
- Sanitation practices
- Food safety certification
- Customer satisfaction
- Team collaboration
- Public speaking
- Hospitality and accommodation
- Adaptability and flexibility
- Reliability
- Professionalism
Affiliations
- Volunteer, Faith In Action - Tomball Methodist Church (2016-2024)
- Volunteer, Meal Packaging - Houston Food Bank
- Volunteer, Thanksgiving In A Bag - Girl Scouts of San Jacinto County (2018-2024)
- Volunteer, UM ARMY - Tomball Methodist Church (2020-2025)
- Volunteer, Fall Frenzy - Tomball Methodist Church (2020-2024)
- Girl Scout Silver Award - (2018-2019)
- Volunteer, Kid's Meals - Exxon Mobile Houston (2026)
Timeline
Day Camp Counselor
Marlene Meyerson JCC Manhattan
06.2026 - 08.2026
Front of House Team Member
Chick-fil-A
04.2026 - Current
Youth and Childrens Ministry Intern
Tomball Methodist Churhc
05.2025 - 08.2025
Bachelor's of Fine Arts - Acting
Marymount Manhattan College