Hailey Fonner Curtin
Summary
Dynamic multi-unit operations leader skilled in overseeing large-scale business functions and developing high-performing teams in fast-paced settings. Expertise in improving financial performance, optimizing labor strategies, and executing initiatives that enhance profitability and customer experience. Known for strategic leadership and effective communication that drive results through people-focused management.
Overview
5
5
years of professional experience
Work History
District Leader
KinderCare Learning Companies
Central Florida
03.2025 - Current
- Lead operations across 12 childcare centers with accountability for people leadership, financial performance, health & safety, and educational excellence.
- Oversaw 100+ employees and coached 12 Center Directors, enhancing operational consistency, employee engagement, and family experience.
- Partner with cross-functional leadership teams to pilot and refine a labor optimization program focused on operational efficiency and cost reduction.
- Strengthened enrollment performance by optimizing Salesforce utilization, implementing follow-up strategies, and enhancing customer communication practices.
- Analyzed financial reporting and operational metrics to identify trends and inform strategies for revenue growth, labor efficiency, and profitability.
- Serve as the primary escalation leader for employee relations, investigations, performance management, and family concerns.
District Manager & Warehouse Operations Committee Member
ALDI
Polk County
07.2021 - 03.2025
- Directed multi-unit retail operations across several locations generating more than $80M in annual sales volume.
- Led development of Store Managers and teams of approximately 80 employees, overseeing hiring, coaching, performance management, and succession planning to foster leadership growth.
- Led and developed Store Managers and teams totaling approximately 80 employees while overseeing hiring, coaching, performance management, and succession planning.
- Collaborated with logistics and operations leadership to enhance warehouse-store communication and streamline operational procedures, ensuring supply consistency across 127 stores.
- Designed and implemented operational process improvements that reduced equipment maintenance costs and improved efficiency.
- Led high-level problem resolution involving employee relations, facilities challenges, operational disruptions, and change management initiatives.
- Maintained financial and operational controls through auditing and asset protection oversight, ensuring performance analysis aligned with organizational goals.
Education
Bachelor of Arts - Business Administration, Sociology
University of Florida – Warrington College of Business
Gainesville, FLSkills
- Multi-Unit Operations
- Financial Performance
- Workforce optimization
- Operational Excellence
- Process Improvement
- Business Operations
- Strategic Planning
- Cross-functional collaboration
- Customer Experience
- Employee Performance
- Organizational Change
- Team leadership
- Problem solving
- Operational efficiency
Websites
Timeline
District Leader
KinderCare Learning Companies
03.2025 - Current
District Manager & Warehouse Operations Committee Member
ALDI
07.2021 - 03.2025
Bachelor of Arts - Business Administration, Sociology
University of Florida – Warrington College of Business