Hailey Freeland
Houston
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs of all ages and delivering quality outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
TIRR Memorial Hermann Hospital
01.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Performed blood draws, catheterizations, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Dental Assistant and Receptionist
Smiles At Telfair
05.2020 - 12.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Associate Degree in Nursing - Nursing
Alvin Community College
Alvin, TX12-2025
Bachelor of Science - General Studies
University of Louisiana At Lafayette
Lafayette, LA12-2019
Skills
- Vital signs monitoring
- CPR certification
- Basic life support
- Specimen collection
- Mobility assistance
- IV insertion
- Wound care
- Team collaboration
- Acute and rehabilitative care
- Electronic recordkeeping
Accomplishments
- Resolved Safe Staffing problems by creating a patient acuity level tracking system which led to more appropriate staffing assignments and less patient care complications.
- Progressed from Patient Care Assistant to Senior Patient Care Technician through years of experience and eduction.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician
TIRR Memorial Hermann Hospital
01.2022 - Current
Dental Assistant and Receptionist
Smiles At Telfair
05.2020 - 12.2021
Associate Degree in Nursing - Nursing
Alvin Community College
Bachelor of Science - General Studies
University of Louisiana At Lafayette
Similar Profiles
Faith JorgensenFaith Jorgensen
Shadowing Student at TIRR Memorial Hermann HospitalShadowing Student at TIRR Memorial Hermann Hospital
Irene RajanIrene Rajan
Volunteer at TIRR Memorial Hermann HospitalVolunteer at TIRR Memorial Hermann Hospital
Fady JaawanFady Jaawan
Senior Patient Liaison at Houston Methodist HospitalSenior Patient Liaison at Houston Methodist Hospital