Summary
Overview
Work History
Education
Skills
Languages
Interests
Software
Timeline
Generic

HAILEY FUNDERBURK

Livingston,TX

Summary

Committed to delivering exceptional service and support to each patient. Excel in providing high-quality care and efficiently managing unit documentation. Collaborate with healthcare staff to effectively contribute to meeting patient needs. Skilled in tracking changing conditions, collecting biological samples, and ensuring the safe ambulation of patients.

Overview

9
9
years of professional experience

Work History

Human Resources Specialist

TDCJ
10.2024 - Current
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Assisted with writing job postings and job descriptions for boards.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed and monitored employee recognition programs.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Billing Specialist

Perfectserve Inc.
05.2022 - 08.2024
  • Collaborated with customers to resolve disputes.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Created improved filing system to maintain secure client data.
  • Business-to-Business (B2B) Services
  • Managing Enterprise Billing
  • Evaluating Contracts
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Worked with multiple departments to check proper billing information.

Payroll Administrator

Remedy Staffing
09.2020 - 06.2021
  • Managed payroll data entry and processing for 500 employees to comply with predetermined company guidelines.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Submitted reports on payroll activities.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Completed payroll accurately and timely to meet employee expectations.
  • Generated reports to track employee time and attendance.

Receptionist

MRI & CT Diagnostics
09.2019 - 09.2020
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Performed various administrative tasks by filing, copying and faxing documents.

Front Desk Specialist

Virginia Beach OBGYN
03.2018 - 01.2019
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Used Athena to schedule appointments for doctor visits and procedures.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Conducted patient intake interviews, recording and documenting relevant information.

Administrative Assistant

Family Medicine and Women's Health
05.2017 - 09.2017
  • Supported office staff and operational requirements with administrative tasks.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Called patients to confirm scheduled appointments day in advance.
  • Generated reports and logged patient information for reliable records.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Used E-Clinical Works to schedule appointments for doctor visits and procedures.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.

Front Desk Specialist

Panther Creek Medical Center
09.2016 - 05.2017
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

No Degree - Nursing

ECPI University
Virginia Beach, VA

High School Diploma -

Hauke High School
01.2016

Skills

  • Collaborative Teamwork
  • Effective Team Contributor
  • Multi-line phone systems
  • Patient demographics
  • HIPAA compliance
  • Patient care and confidentiality
  • Prioritizing patients
  • Proficient in Prioritizing Tasks
  • Proficiency in medical management systems
  • Patient flow management
  • Experienced in Salesforce
  • Zendesk Proficiency
  • Experience with Microsoft Dynamics
  • Proficient in Microsoft 365 Tools
  • Remote Work Experience

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • I enjoy helping others and giving back to the community
  • Supporting STEM education initiatives and mentorship programs
  • Genealogy
  • Homelessness Outreach

Software

Athena

Epic Systems

E-Clinical Works

Centricity

Timeline

Human Resources Specialist

TDCJ
10.2024 - Current

Billing Specialist

Perfectserve Inc.
05.2022 - 08.2024

Payroll Administrator

Remedy Staffing
09.2020 - 06.2021

Receptionist

MRI & CT Diagnostics
09.2019 - 09.2020

Front Desk Specialist

Virginia Beach OBGYN
03.2018 - 01.2019

Administrative Assistant

Family Medicine and Women's Health
05.2017 - 09.2017

Front Desk Specialist

Panther Creek Medical Center
09.2016 - 05.2017

No Degree - Nursing

ECPI University

High School Diploma -

Hauke High School
HAILEY FUNDERBURK